Bruno Medina
Bruno Medina at Long Cadillac

Bruno Medina

Sales Consultant

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Bruno Medina

September 29, 2025

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Employee Rating

Great buying experience with Bruno. Extremely knowledgeable about the car, no pressure to buy, but we did. Loving the Cadillacs Optiq. We bought several accessories after buying th More

by thomas.sherrill
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric in Parts

September 27, 2025

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Employee Rating

I purchased a preowned vehicle from this dealership, and I worked with Bruno, who is great. We received excellent service, did not feel pressure at all, and got a great deal. They did not try to sell us any More

by Chatz
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Tohm Palaima

September 17, 2025

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Employee Rating

Disappointed in the service and the process. The salesperson was great but the expectations weren’t set properly. Paid me for my vehicle $4,000 lower than carmax. Tried to do a 2-1 deal. Got me More

by Ashton
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Sep 19, 2025

Long Cadillac responded

Ashton, After reviewing the situation with our staff, your vehicle was not described correctly, so we couldn't honor the same offer as the Carmax online quote. We believe that if you went to Carmax with the undisclosed issues and accident indicator on Carfax, they would have modified their quote as well. While we tried to move a little bit and explained the benefits of a sales tax credit, unfortunately, we were unable to meet at a price to make a deal as we simply don't have $3000-$4000 of profit to negotiate on our used cars. We are sorry that we were unable to make a second deal.

September 14, 2025

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Employee Rating

Bruno was excellent, well organized, very polite, definitely a positive 5* experience! Thank you Bruno! More

by cheryl.sherrill
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Recommend Dealer
Yes

August 14, 2025

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Great cars, however prices on parts of our deal changed before we picked up our new vehicle More

by jb9296
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak

August 01, 2025

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Employee Rating

Long was amazing to work with! Their customer service was a perfect 10/10. I couldn’t be happier! I will be bringing all my future Cadillac buisness to Long. Thom and Ron were abso More

by pld11419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tohm Palaima, Ron Mazurek

July 25, 2025

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Employee Rating

Everyone was professional, friendly and helpful. We feel we recieved a fair deal and didnt feel like the staff played games with us like we have experienced at other dealerships. More

by Elizabeth
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Recommend Dealer
Yes

Other Employees Tagged: Hank Landry , Russell Ferrelli

July 12, 2025

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Employee Rating

They were a pleasure to deal with. The salesman treated me like we had been friends for years. More

by hdwrk860
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Recommend Dealer
Yes

Other Employees Tagged: Tohm Palaima, Ron Mazurek

June 18, 2025

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Employee Rating

Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car More

by jamesgolden0
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Service Time
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Recommend Dealer
Yes

June 04, 2025

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Employee Rating

Had a wonderful experience at this dealership. Everyone i dealt with was very helpfull, courteous, and professional. I would highly recommend any one looking to purchase a vehicle visit this d More

by bprinos
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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