Bruno Moreira | Page 2

They were professional during the initial contact. When I went in to test drive, they were very kind and understanding of my young daughter being a little impatient. Did the paperwork day and quick I When I went in to test drive, they were very kind and understanding of my young daughter being a little impatient. Did the paperwork day and quick I feel I got a great trade in deal and the down payment was fair. Humberto Quedevez explained everything to me and was extremely helpful. I would recommend to anyone looking for a car to check them out. More

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hey come across as nice, friendly, helpful. Alex is truly a nice guy. I purchased ‘14 Nissan Rogue 6/2/2020 from Fafma Auto Sale (FAS), Purchased warranty from Diamond Wnty Corp (DW) for $1,595. 12 mons late a nice guy. I purchased ‘14 Nissan Rogue 6/2/2020 from Fafma Auto Sale (FAS), Purchased warranty from Diamond Wnty Corp (DW) for $1,595. 12 mons later found that I don’t have Diamond Wnty. Called FAS, I was told Wnty purchased by NPV Direct LLC. Different Wnty and I was not notified of purchase. NPV Wnty, Sec 12A: Acknowledge that by signing Service Contract Application, vehicle is in good working order at time of sale. Didn’t sign NPV Wnty, not applicable. I wouldn’t have signed per sec-12A. I took my car to FAS @ least 3X in 1st 3 mons for Trans issue: FAS stated nothing wrong. Spoke to GM (Bruno) @ FAS 2 wks ago who agreed Nissan has issues w/ Trans, even at the time of sale. Per FAS service reports, didn’t examine Transmission because they said that vibration is normal. 12 mons later, I took to Nissan Service (same issue) they examined Trans. found metal in Trans fluid; diagnosis is to replaced Trans. FAS would’ve found if evaluated Trans. I believe FAS knowingly sold me damaged vehicle & a worthless warranty. Of the 3 things Nissan service found (leaking transfer case, bad valve cover, and shot transmission) the NPV warranty will only cover less than half of the transmission work. Do not buy an extended warranty from NPV. I have no idea if Diamond would have covered this or not. Do not trust what anyone at FAS says. They say only what you want to hear. Read everything, I mean everything. Do not allow them to rush you. I am suspect of all the positive reviews they have received...be sure you read all the reveiws. Also, I wanted to speak with the owner, Fabio, but Bruno would not let me. More

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Luiz Santos is not just a seller, is also a friend... anytime i talked or called him, he answered all my questions with all patience, always positive and happy to help all customers!! anytime i talked or called him, he answered all my questions with all patience, always positive and happy to help all customers!! More

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Max was absolutely wonderful from start to finish. He wasn't pushy, he was very genuine and wanted to make sure we left happy. Everyone is exceptionally nice at Fafama and very much appreciated! wasn't pushy, he was very genuine and wanted to make sure we left happy. Everyone is exceptionally nice at Fafama and very much appreciated! More

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I had the best experience with Bruno who made everything smooth and easy. The process was quick and in mist of the pandemic he even had his team members bring the car to my house. I would definitely buy and smooth and easy. The process was quick and in mist of the pandemic he even had his team members bring the car to my house. I would definitely buy and recommend Fafama. More

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Highly recommended did an amazing job of getting the car I asked for . Very polite and explained everything so I knew what I was getting into definitely would tell everyone I know to come and get a car here I asked for . Very polite and explained everything so I knew what I was getting into definitely would tell everyone I know to come and get a car here, More

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Max and Bruno were great! Fast and great service!!! This is out second vehicle we have bought from fafama and have always had great service! is out second vehicle we have bought from fafama and have always had great service! More

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These guys are great. I read a lot of negative reviews and we were very concerned at first. But after working with everyone we were treated great. They addressed our worries and made sure we were happy wi and we were very concerned at first. But after working with everyone we were treated great. They addressed our worries and made sure we were happy with the vehicle. I would highly recommend doing business with these people. Thanks to everyone there that made the buying process painless and for working with us. Again I highly recommend this place. More

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It was like Burger King" I had it my way" Max and Bruno are awesome professional. My wife and I came in placed an order and they fulfilled our needs. It was like going to Burger King I had i Max and Bruno are awesome professional. My wife and I came in placed an order and they fulfilled our needs. It was like going to Burger King I had it my way. The example put forth my these two exemplify everything FAFAMA stands. They care and they listen keep up the good work Max you are soooo awesome More

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Very happy with the dealership and easy to work with, I can see myself buying another car there or referring family members, I highly recommend. can see myself buying another car there or referring family members, I highly recommend. More

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