Bryan Downs
Bryan Downs at #1 Cochran Buick GMC Monroeville

Bryan Downs | Page 13

Service Advisor

#1 Cochran Buick GMC Monroeville

4520 William Penn Highway
Monroeville, PA 15146

Contact Me
4.8
155 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs, 3 mos

4.8

155 Reviews

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155 Reviews of Bryan Downs

February 06, 2025

Dealership Rating
Employee Rating

very quick and helpful. the team there is very nice and honest. great with negotiating and finding what customers want More

by cassidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

February 06, 2025

Dealership Rating
Employee Rating

Always quick, courteous and reasonable. I highly recommend Cochran GMC for all of your needs. More

by Adam.dunmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! We truly appreciate your recommendation. Looking forward to seeing you again!

February 03, 2025

Dealership Rating
Employee Rating

Speed of service is efficiently managed. Bryan, advisor, always communicates effectively to keep client informed. More

by Trareal@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road! We value your loyalty, and look forward to serving you again.

February 02, 2025

Dealership Rating
Employee Rating

Bryan Downs is my #1 go to person to help me with my car’s service. He is courteous, friendly, kind, and always makes sure I am satisfied before I leave. He is the #1 reason why I continue to shop for m More

by nanakelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you so much for the glowing review! We truly appreciate the kind words, and will share your feedback with our team. We value your continued loyalty, and look forward to serving you again!

February 01, 2025

Dealership Rating
Employee Rating

Very courteous and professional. Took my car in when they said they would and done in a timely manner. More

by ddivit1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road! Please let us know if you need anything else- we hope to see you again.

January 31, 2025

Dealership Rating
Employee Rating

I was able to get my appointment scheduled right away and I had a good service experience. More

by dmhurkmans
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 01, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Thanks for choosing us- we hope to see you again.

January 28, 2025

Dealership Rating
Employee Rating

This dealership has been great since my purchase and both services have been amazing. Sean, Vinnie, Tyler, and Aaron have been so helpful. More

by dlindauer91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bates, Ron Bettencourt, Gerry Tyler

Jan 30, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for the glowing review! It's our pleasure to help. We value your continued loyalty, and look forward to serving you again!

January 26, 2025

Dealership Rating
Employee Rating

Awesome service, experience highly recommendable. Staff are accommodating and experts on their fields. Though my GMC duramax 3.0 is under recall, bought it third owner and has tons of issues but the More

by Titanium
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your feedback with us! We look forward to getting you back on the road, fully resolved.

January 25, 2025

Dealership Rating
Employee Rating

Great service department. Very friendly and thorough. Never have I had a bad experience here. More

by bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

January 24, 2025

Dealership Rating
Employee Rating

Dealership is very responsive, and really takes good care of your vehicle, as if it was their own. Bryan Downs was very helpful with getting me in to get my vehicle looked at, and keeping me updated througho More

by Zach Gall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with our team! We will be sure to pass along your praise. Please let us know if there's anything else we can do to assist- we hope to see you again!

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