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Bryan Downs
Bryan Downs at #1 Cochran Buick GMC Monroeville

Bryan Downs | Page 14

Service Advisor

#1 Cochran Buick GMC Monroeville

4520 William Penn Highway
Monroeville, PA 15146

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4.8
155 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs, 3 mos

4.8

155 Reviews

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155 Reviews of Bryan Downs

January 23, 2025

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Employee Rating

Everyone was helpful. The service was great. I love the fact that there was a cafe. More

by candicemcarthur2010
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! It was our pleasure to work with you, and we hope to see you again!

January 22, 2025

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Employee Rating

Great customer service . Was taken care of right away. Pleasant atmosphere. Let me know what I needed. More

by ckirby204
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help- we hope to see you again!

January 21, 2025

Dealership Rating
Employee Rating

Very easy to schedule and work with. The service was completed quickly. Very professional to deal with. More

by sbgeary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road- please let us know if you need anything else!

January 20, 2025

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Employee Rating

Work is on time Good quality Keep you informed Team members very professional Thank you More

by bnj56
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Please let us know if you need anything else. We hope to see you again!

January 18, 2025

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Employee Rating

Great service. Got me an appointment very quickly. Kept me informed with how long it would take to get the parts to fix it Very pleased More

by J Graham
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to provide comprehensive service! Please let us know if there's anything else we can do to assist.

January 15, 2025

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Employee Rating

My last visit was great. The gentleman kept me informed of what was going on and the time frame. He was spot on. I will go back in the future More

by tjdamicotom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 16, 2025

#1 Cochran Buick GMC Monroeville responded

We're glad to hear of your great experience! Please let us know if you need anything else- we hope to see you again.

January 15, 2025

Dealership Rating
Employee Rating

Service was excellent and time promised was time delivered. Also a very comfortable waiting area. More

by j52p6
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review- we're happy to help! We hope to work with you again.

January 14, 2025

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Employee Rating

Great service! Knowledgeable and friendly staff. I highly recommend this dealership for all Buick owners. More

by curtismelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bates, Ron Bettencourt, Gerry Tyler, Aaron

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Jan 15, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! We appreciate your recommendation, and look forward to working with you again.

January 12, 2025

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Employee Rating

Service representative was respectable and listen to my problem. They did check for my issue I have. But the problem I have could not be duplicated More

by slifk56
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 14, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your experience with us! Please keep us posted and let us know if there's anything else we can do to help.

January 12, 2025

Dealership Rating
Employee Rating

Tyler did a great job keeping me in the loop as service was being performed on my truck! More

by Tciggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bates, Ron Bettencourt, Gerry Tyler

Print
Jan 14, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help- please let us know if you need anything else!

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