Bryan Downs | Page 15

Ive bought many new cars over the years including three from Cochran. Generally when you bring a car in for service your treated like a number. This experience was different. The service advisor Bryan was from Cochran. Generally when you bring a car in for service your treated like a number. This experience was different. The service advisor Bryan was very helpful. I had several car related non service questions and he seemed genuinely inteeested in answering alk of them. The sales experience was very dissapointing and left a lot to be desired (Thats another story). The service work was second to none. This is the second time ive brought this vehicle in for service in nine months and was treated well both times. Honestly, if you could buy the vehicle somewhere else i would and take it to these guys for service. More

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The process was seamless, my appointment was scheduled sooner than I anticipated, I was taken back as soon as I arrived, and my inspection was done quickly. Everyone was nice and helpful. It was really sooner than I anticipated, I was taken back as soon as I arrived, and my inspection was done quickly. Everyone was nice and helpful. It was really nice I was able to pay with my points! More

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The service rep Bryan Downs was excellent as always. And all were courteis Tanks very much to all. And all were courteis Tanks very much to all. More

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Great and quick experience great service - easy to work with friendly service make you feel at home with friendly service make you feel at home More

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I'm satisfied with the result of my repairs. Also, the waiting area is clean and pleasant while waiting. Also, the waiting area is clean and pleasant while waiting. More

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Had good service, wait time was a little long, great service!!! Had no problems with service service!!! Had no problems with service More

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Brian always does a great job communicating with me regarding my truck. He seems to keep everyone else in line at the shop too (just something I noticed as a manager at work myself) and on task. Very m regarding my truck. He seems to keep everyone else in line at the shop too (just something I noticed as a manager at work myself) and on task. Very much appreciated! More

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Excellent with every visit. From purchase to service. Lee Plimpton was great with the purchase! Bryan Downs is always great with service. Very honest people. Very detailed. From purchase to service. Lee Plimpton was great with the purchase! Bryan Downs is always great with service. Very honest people. Very detailed. Trustworthy. Great dealership. More

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Courtesy, promptness, reliable. I can count on this dealership to do superior craftsmanship excellent work. I can count on this dealership to do superior craftsmanship excellent work. More

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Always top service. Clean facility. A pleasure to communicate with Bryan. He is detailed in supplying an update on my vehicle, and review future options for my next vehi Clean facility. A pleasure to communicate with Bryan. He is detailed in supplying an update on my vehicle, and review future options for my next vehicle in '25. Thank you, More

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