Bryan Gacayan | Page 16

I cannot say enough how incredible the entire team at BMW of Palm Springs is. They helped me secure the right tires when I got a flat while I was traveling from out of town… AND on the Friday before a holida of Palm Springs is. They helped me secure the right tires when I got a flat while I was traveling from out of town… AND on the Friday before a holiday weekend. They installed them right away so I could get home safely and were the kindest all along the way. While I was waiting for the services to be completed, I witnessed countless other customers enter the shop, and everyone knew each other on a first name basis! The customers were asking about the children of the staff and staff about the customers’ families. It is obvious the patrons of this dealership and service center are far more than customers…they are part of a true community! The service advisor, Bryan G. was especially amazing! He welcomed me right in, made me feel at home and went to every length to get my vehicle in tip top condition. He even taught me a trick about my headlights. If I had to have a blown tire happen on my 40th birthday, I wouldn't have wanted to have it happen with any other group of humans than the ones at BMW of Palm Springs!!! More

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The service in this BMW is the best I have ever had and that after having 14 different BMW’s from 3 different dealerships! that after having 14 different BMW’s from 3 different dealerships! More

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Excellent service right from the point of booking my appointment. Serious people who were all on the spot they promised to be on! Very impressed with Savanna King! She kept all promises! Dynamic persona appointment. Serious people who were all on the spot they promised to be on! Very impressed with Savanna King! She kept all promises! Dynamic personality! More

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Very satisfied with Service Manager and Service Advisors. They always treat me very fairly and courteously. They always treat me very fairly and courteously. More

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Service staff is knowledgeable and prompt with responding to any questions about any service or warranty on vehicles to any questions about any service or warranty on vehicles More

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My my service advisor Bryan was very helpful identifying the problem and getting it fixed the problem and getting it fixed More

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I needed my car completed by a requested time... and Bryan did an excellent job making sure it was completed as requested. Thanks Bryan Bryan did an excellent job making sure it was completed as requested. Thanks Bryan More

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Dealership tries to accommodate as best as they can. Brian in service is an asset to the dealership. Always, friendly and knows what is necessary to repair and/or service the vehicle. Brian in service is an asset to the dealership. Always, friendly and knows what is necessary to repair and/or service the vehicle. More

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Came in with a flat. Tire replaced and out the door in an hour. Great. hour. Great. More

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I just had my i8 serviced and I couldn't be happier. My Service Advisor was very friendly and communicated with me every step of the way. Thanks, Bryan. Service Advisor was very friendly and communicated with me every step of the way. Thanks, Bryan. More

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