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Bryan Gacayan
Bryan Gacayan | Page 17
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
210 Reviews
With 13 years of experience in the automotive industry, Bryan brings a wealth of expertise to his role at BMW of Palm Springs, where he has dedicated eight years of service. Committed to providing exceptional customer service, Bryan takes great pleasure in interacting with clients and ensuring their satisfaction. Outside of work, he treasures moments spent with his wife and two beautiful children, embracing life's adventures together.
Read moreDealership Experience
10 yrs
Industry Experience
18 yrs, 9 mos
Languages Spoken
English
Tagalog
210 Reviews
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210 Reviews of Bryan Gacayan
November 23, 2021
I recently moved to PS from NJ. This was my first visit/experience with BMW of Palm Springs. They didn’t disappoint. Everyone from Bryan Gacayab, my service advisor to the services workers went above visit/experience with BMW of Palm Springs. They didn’t disappoint. Everyone from Bryan Gacayab, my service advisor to the services workers went above and beyond to troubleshoot an issue with my X2 and get it fixed. Since this was also my first service visit, Bryan explained what the process involved and pointed out the items to be checked on the vehicle. The service attendant drove the car with me to get a feel for what the problem was. It took a couple of days to diagnose and repair but it got done and the X2 is running perfectly. Before I got the car back I also received a brief video recap from the service attendant pointing out what was being done and evaluating tires and other areas he checked out. That was something I’d never experienced with any dealership. A nice touch with every BMW dealership I’ve dealt with is getting the vehicle back vacuumed and washed. The same holds true with BMW of Palm Springs. More
by Philsy3
Other Employees Tagged: Sandy Monson, Chris Hapner, Juan Sanchez, Savanna King
November 05, 2021
I have bought and serviced many BMW's here for years. Bryan Gacayan is the best service writer I've had in the auto industry. Bryan has always been extremely pleasant, patient, professional and has alw Bryan Gacayan is the best service writer I've had in the auto industry. Bryan has always been extremely pleasant, patient, professional and has always been very knowledgeable about virtually all aspects of BMW vehicles. We will continue to return and only see Bryan. He has my complete trust and respect. He is an asset to BMW of Palm Springs!!! More
by JAYBROOKS
May 30, 2021
Proficient and professionalIt has been a real pleasure Proficient and professional It has been a real pleasure to work with Bryan recently and over the past couple years . I couldn’t be more pleased.. Proficient and professional It has been a real pleasure to work with Bryan recently and over the past couple years . I couldn’t be more pleased.. More
by Ellsworth
December 29, 2020
Prompt, efficient intake, fast turnaround time, excellent communications between service department and customer. Love the video from service going through the checklist from the under surface of the car. communications between service department and customer. Love the video from service going through the checklist from the under surface of the car. More
by Agourmay
December 24, 2020
My service advisor is the best.....always helpful and knowledgeable about my special car. Same with the service tech’s. My car is a unusual GTS M4 with not many existing, so it makes it more difficult, knowledgeable about my special car. Same with the service tech’s. My car is a unusual GTS M4 with not many existing, so it makes it more difficult, but never disappointed More
by Guydreier15@aol.com
November 05, 2020
No better service advisor then Bryan Guyango. He goes above and beyond for his customers. His promise to keep me updated on status he gets a 10+++. Always get a clean car back and a thank you for my busi above and beyond for his customers. His promise to keep me updated on status he gets a 10+++. Always get a clean car back and a thank you for my business. And makes you feel like it’s sincere. More
by Lbscagirl344
September 16, 2020
Out of state buyers beware. BMW Palm Springs cashes your check immediately then 3-4 weeks later you finally get a title. So you can’t drive your purchase until the title and bill of sale is in hand. Also th check immediately then 3-4 weeks later you finally get a title. So you can’t drive your purchase until the title and bill of sale is in hand. Also they charge out of state buyers $1000 for delivery and the car arrives filthy. . No help from GM. BUY LOCAL. More
by Charex28CC
August 19, 2020
Our service representative Bryan is phenomenal. He’s professional, courteous, and knowledgeable and a credit to his employer. The service is always perfect and we love the video inspection report. Very professional, courteous, and knowledgeable and a credit to his employer. The service is always perfect and we love the video inspection report. Very happy. More
by X1 fan
