Bryan Gacayan | Page 4
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
With 13 years of experience in the automotive industry, Bryan brings a wealth of expertise to his role at BMW of Palm Springs, where he has dedicated eight years of service. Committed to providing exceptional customer service, Bryan takes great pleasure in interacting with clients and ensuring their satisfaction. Outside of work, he treasures moments spent with his wife and two beautiful children, embracing life's adventures together.
Read moreDealership Experience
10 yrs
Industry Experience
18 yrs, 9 mos
Languages Spoken
English
Tagalog
210 Reviews
Write a Review210 Reviews of Bryan Gacayan
May 11, 2024
excellent work and customer service. ....kept me informed of progress and sent video of inspection ....kept me informed of progress and sent video of inspection More
Other Employees Tagged: Sandy Monson, Chris Hapner, Juan Sanchez
May 09, 2024
Bryan Gacayan is probably the most nicest person I have ever met. He knows and remembers us when we go for service. He is friendly, helpful and professional and always trying to go out of his way to make ever met. He knows and remembers us when we go for service. He is friendly, helpful and professional and always trying to go out of his way to make your visit personal.. BMW of Palm Springs I have found to have the nicest people working there. They seem happy and no pressure sales. More
Other Employees Tagged: Chris Hapner, Juan Sanchez
May 01, 2024
Amazing dealer. Drove out there from Orange County to trade in my car. Orlando was super professional and made my car buying experience a breeze. Hit him up if you’r Drove out there from Orange County to trade in my car. Orlando was super professional and made my car buying experience a breeze. Hit him up if you’re in the market for a new ride. He is awesome! More
Other Employees Tagged: Veneisha Foster, Orlando Welsh
May 01, 2024
Sandra is very courteous, professional, polite and keeps you informed. Returns call timely. Thank You, Paul A Santillan you informed. Returns call timely. Thank You, Paul A Santillan More
Other Employees Tagged: Veneisha Foster, Sandy Monson, Chris Hapner, Juan Sanchez, Savanna King , Bob Hogan, Justin Luettjohan
April 30, 2024
Sandy my sales associate was incredible as always, I will only deal with her. Also, all the repair associates and front desk girls were amazing! BMW Above and beyond to make their customers feel appreciated only deal with her. Also, all the repair associates and front desk girls were amazing! BMW Above and beyond to make their customers feel appreciated and welcome under every circumstances. More
Other Employees Tagged: Sandy Monson
April 27, 2024
We have known Bryan Gacayan for six (6) years and his insight about our cars and recommendation have been truthful, considerate and respectful. Also everyone is supportive and welcoming with a winning at insight about our cars and recommendation have been truthful, considerate and respectful. Also everyone is supportive and welcoming with a winning attitude. Nothing like working with Bryan, it has been a blessing to us (Nicole/Eru). Cheers, More
April 26, 2024
I live in Los Angeles and needed to visit the dealership because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( fi because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( finance ) and to the lady who is the side kick to Certified BMW and a big player for overall finance . The Queen no ?! Savannah . Ran into Gary who delivered my car . A last minute fix on my car for a pressure issue,which was attended by Bryan . Folks it’s Saturday - service closes at 2 pm . This time Bryan coordinated with all of the above to fix the issue .Who does that ? - only people who or persons that care . Then being the starving pig that I am , at that hour lunch was brought to me by the receptionists at service and the front desk . On top of that 3 ladies got me an ice tea ! I was ordained the Pasha! I was seduced by the BMW accessories store . The guy (Juan) was helpful with recommendations and I willingly opened my wallet to the tune of $350 . The space (showroom) is so clean , littered with Orchids and static BMW displays, that adorn the floor . I ask myself and you why wouldn’t you want a relationship with BMW of Palm Springs ? It would be madness not to have one - in fact my car will always be serviced by them( yes I will drive it 2.45 hrs) ,but I’ll have to be patient about an upgrade in vehicle in due time . Little did any of the persons described have any idea that I was looking for a corner of real estate in the showroom ,where I could possibly move in! When you get waited on hand and foot like I did why wouldn’t I look for my own spot. This is very much a business that is about people that communicate and care . Oh btw they sell beautiful BMWs! Caution to the wind - this looks like an Influencer comment but I’m not, nor was I compensated for my true words. Better sign off .. my fingers are starting to ache typing in this small box. More
Other Employees Tagged: Sandy Monson, Chris Hapner, Juan Sanchez, Savanna King , Joe Lopez

