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Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison
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Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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5.0
68 Reviews
5.0

68 Reviews

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68 Reviews of Bryan Kufalk

May 01, 2025

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Employee Rating

My experience with Russ Darrow has been largely positive. The salesman who worked with us on our purchase was informative and professional. We recently dealt with the service department and they were also he More

by FREDANDDEANNA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Norris ---5 stars

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May 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

April 27, 2025

Dealership Rating
Employee Rating

Dealers very professional and the employees are friendly and are willing to answer any questions you have More

by THUMPER_53597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Brittany Secora, Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Jessica Minor, Nathan Swan, Rachel Svetlik

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Apr 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

April 21, 2025

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Employee Rating

Brian was awesome. My van had an unusual issue. He was great at responding to questions in a very timely manner and keeping me informed about what was going on. I reall More

by jkt1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

April 11, 2025

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Employee Rating

Carissa and Tyler were very helpful. Service was very good and I like the car very much. Thanks More

by TJBLUESMAN11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Brittany Secora, Lucas Dendaas, Alyson Mohr, Rob Jensen, Tyler Johnson, Pat Deery, Carissa Ferguson, Adam Odor

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Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

April 11, 2025

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Employee Rating

Very nice workers. and very clean. I really like it there every one is very friendly More

by AngelMary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Jessica Minor, Nathan Swan , Deven Kulp 5 stars

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Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

April 10, 2025

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Employee Rating

I consistently receive outstanding customer service and vehicle care from Bryan Kufalk and the service team at Russ Darrow. I appreciate the service recommendations to keep my Jeep Grand Cherokee performi More

by Bryan K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Prompt. Kept well informed. Technician was knowledgeable and helpful. Service first class Nice waiting area More

by rdoyle1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Rob Jensen

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Apr 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Knowledgable. Efficient. Friendly service technicians. Good location. Waiting area is very spacious with ample seating and coffee, hot chocolate and various sn More

by frambsbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Minor

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Apr 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Good customer service was excellent, work was done completed when said. Always have been reliant. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Alyson Mohr, Chris Ziegler, Rob Jensen, Jessica Minor, Nathan Swan

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Apr 08, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

Polite, great customer service and they will take time to answer your questions. Will continue going for all my services More

by PRWIGGLESWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas, Chris Ziegler

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Apr 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

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