Bryan Kufalk

Dealership went above and beyond and fixed issues that multiple other dealerships couldn't fix! multiple other dealerships couldn't fix! More

by sorchyc Verified Customer Verified Customer

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Went to pick up vehicle after PTU was replaced (under warranty). Drove down 2 hours on a Saturday. Car automatically was putting on parking break when put into park. Never did this before. Told Sara abou warranty). Drove down 2 hours on a Saturday. Car automatically was putting on parking break when put into park. Never did this before. Told Sara about it she got a mechanic and they couldn’t fix it but recognized it was wrong. Monday she called to say that they couldn’t figure out what the problem was but that I could pay money to have someone else look at it. I said no way. Next day she calls and says there’s no problem with it. It’s just going to do that. No real explanation and you can see that after her telling me the day before they couldn’t figure out how to fix it that I would be highly skeptical. I called a few other dealers around and they said new PTUs do that and it’s normal. Sara never said this. I picked up the vehicle a few days later and it had a damaged steering wheel and a scratch on the door. They fixed the door but said the steering wheel they didn’t care about. Overall just a terrible experience. Sara wasted a lot of my time and the dealership overall gave me terrible service. More

by Brittanyzehner Verified Customer Verified Customer

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Lucas and his team were able to diagnose a difficult problem with my truck. Lucas had great and prompt communication with me. He's awesome! problem with my truck. Lucas had great and prompt communication with me. He's awesome! More

by MARK.LUKOSAITIS Verified Customer Verified Customer

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Came in for some warranty work on my 2023 Challenger. Work was done correctly and Brian is very good to work with. Work was done correctly and Brian is very good to work with. More

by jhfiess19 Verified Customer Verified Customer

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The service department at Russ Darrow always go above and beyond! They are quality people that do quality work! beyond! They are quality people that do quality work! More

by dlacourt7150 Verified Customer Verified Customer

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Excellent service and they were able to correct the issue at no charge! Very grateful and first thing that has gone right this week. at no charge! Very grateful and first thing that has gone right this week. More

by nathanaelbuschmann Verified Customer Verified Customer

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Very pleased with services and very happy with the way my car was attended to car was attended to More

by AGBA4U Verified Customer Verified Customer

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I had a 11:00 am appointment for a oil change and tire rotation. That took 1 and a half hours .with that being said. I have always been happy with the service. THANK YOU rotation. That took 1 and a half hours .with that being said. I have always been happy with the service. THANK YOU More

by SKIJIM54 Verified Customer Verified Customer

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Always have had a nice experience here, this is the only place I trust to work in my jeep. place I trust to work in my jeep. More

by jondzim Verified Customer Verified Customer

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Bryan tried to convince me it was not worth it to fix the transmission of my 5 year old 1500 truck and instead to look to buy a new truck. transmission of my 5 year old 1500 truck and instead to look to buy a new truck. More

by Alena Patire Verified Customer Verified Customer

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