Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Bryan Kufalk

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
107 Reviews
4.8

107 Reviews

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107 Reviews of Bryan Kufalk

October 13, 2025

Dealership Rating
Employee Rating

The whole service team is great and goes the extra mile to make sure their customers are satisfied. More

by Todd D
Service Price Transparency
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Recommend Dealer
Yes

October 12, 2025

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We were very pleased with the sevice we received. Just that experience would make me tell my friends and family. More

by MAAKLARRY
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Recommend Dealer
Yes
Oct 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

September 07, 2025

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Your labor rates and parts are insane. Auto parts stores with OEM replacement parts cost alot less and often exceed the manufacturers specifications. More

by PDDMS3DAR
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Recommend Dealer
Yes
Sep 08, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Chad Ellis chad.ellis@russdarrow.com

September 02, 2025

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we’re very professional and up-to-date with everything for my vehicle, I would recommend them to other people. More

by KHELLENBRAND
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Recommend Dealer
Yes
Sep 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 28, 2025

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Great! I was very happy with the service, and I also appreciated the Lyft ride to and from work. More

by amsydnor
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Recommend Dealer
Yes
Aug 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 28, 2025

Dealership Rating
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I have generally been very satisfied with both the sales and service staff. A special shout out to Rob Culp, the service dept manager. He's a real level headed guy. More

by DJMURRAY1948
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Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Robert Phillips

Aug 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Rob and our team here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Polite, professional and attentive to my repair needs. Explaining the work required, parts needed and cost. More

by LANCE.OPTENBERG
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Recommend Dealer
Yes
Aug 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Very kind, wonderful people who know what they are doing. Always answer any questions you may have. More

by GFOSSHAGE
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Workmanship
Service Time
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Recommend Dealer
Yes
Aug 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 23, 2025

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Employee Rating

Great services, great staff, affordable services, very convenient location, quick appointments . I will recommend to others ! More

by THEMIS.FLORESRAMOS
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Recommend Dealer
Yes

Other Employees Tagged: Alyson Mohr

Aug 23, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

August 22, 2025

Dealership Rating
Employee Rating

Friendly staff. Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed More

by mitdalglei
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

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