Bryan Polio-Rios
Bryan Polio-Rios at Jim Coleman Nissan of Silver Spring

Bryan Polio-Rios | Page 4

Service Advisor

Jim Coleman Nissan of Silver Spring

3221 Automobile Blvd
Silver Spring, MD 20904

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4.8
109 Reviews
4.8

109 Reviews

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109 Reviews of Bryan Polio-Rios

July 12, 2025

Dealership Rating
Employee Rating

Went in for tire rotation, oil and filter change. With exception of not turning off service indicator. All went well. More

by MICHAELMCCREA1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

July 10, 2025

Dealership Rating
Employee Rating

Was processed quickly so I was able to make my meeting on time. thank you More

by NANDNGOLOVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Great customer service I recommend this place They work fast They washed my car after service More

by CYBERMANIT2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Michael Samuels

July 03, 2025

Dealership Rating
Employee Rating

Great service for my vehicle, they answer all my questions and the wait time is not long at all. More

by ASMLOPEZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Michael Samuels

June 27, 2025

Dealership Rating
Employee Rating

Very helpful. Excellent service. Very professional! I always bring my car here anytime that it needs serviced. I’ve been going to Jim Coleman of Silver Spring sinc More

by PATTALIAFERRO87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Jim Coleman Nissan of Silver Spring responded

Hello Patrick, Thank you for taking the time to review our service department. I left you a voice message a short while ago to discuss your issues and to come up with a positive resolution. Our service team did not handle this situation in accordance to the standards set by the Jim Coleman Auto group. You are a valued longtime customer and we will do our very best to regain your trust. Please call us back at 301-890-2800

June 23, 2025

Dealership Rating
Employee Rating

They are Very patient and informative. They Helped explain anything I did not understand. And showed me cars I was interested in More

by LEE.NARVAEZ18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Okogun, Thomas Corzo

June 06, 2025

Dealership Rating
Employee Rating

The Toyota dealership is better. I came in with no warning lights and less than 2 miles away a warning light came on More

by MICHAELAT1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Mccutchen

June 02, 2025

Dealership Rating
Employee Rating

I always have a wonderful experience with Bryan. He's very professional and knowledgeable. Always ready to answer questions I have. More

by SUKI.COOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Onesty Peoples , David and Ed

June 01, 2025

Dealership Rating
Employee Rating

Service was helpful, accommodating, thorough, and quick. Very happy. They took care of a recall on short notice, checked everything, adjusted tire pressure, and washed the car. More

by NINAAMYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Michael Samuels

May 26, 2025

Dealership Rating
Employee Rating

Called for a appt. Service answered the call & set appt. Dropped off car for recall. Advisor called when completed and vehicle was waiting for me when I picked up. Pe More

by FTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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