Bryan Robertson | Page 14
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
159 Reviews
Write a Review159 Reviews of Bryan Robertson
June 17, 2022
Bryan was so helpful and took great care of us in a very stressful situation. He really cares about things being done right and has the customers’ best interest at heart. I would highly recommend working w stressful situation. He really cares about things being done right and has the customers’ best interest at heart. I would highly recommend working with him :) More
Other Employees Tagged: Bryce Benett
June 15, 2022
Helpful attentive work their best to get your card back as soon as possible friendly honest as soon as possible friendly honest More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 14, 2022
The staff are very accommodating. They make the service visits convenient by giving extra care with shuttle service, if badly needed. They welcome concerns and responds honestly to an They make the service visits convenient by giving extra care with shuttle service, if badly needed. They welcome concerns and responds honestly to any inquiries regarding my vehicle. They’re very efficient and constantly reminds me to have an appointment for my required vehicle service either by phone, text or email messages. Their workplace is excellent. It’s very clean Inside and out of the building. I one time had a serving of coffee that is great while in a short wait of service completion. and Overall, I love the service, the place and the staff for their professional attitudes with the customers and approach to great service. I am confident that my vehicle will be taken care of more than its expected warranty of service. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 10, 2022
Downtown Toyota-Subaru has great customer service. Most dealerships I dread taking my car in for service but not at Downtown Toyota-Subaru! Most dealerships I dread taking my car in for service but not at Downtown Toyota-Subaru! More
Other Employees Tagged: Patrick Learned
June 08, 2022
Online I scheduled the appt at 3:00pm and said I would wait at the dealership but when I arrived I was told that any appts made after 1:00pm they would keep the car overnight. I told the manager that they wait at the dealership but when I arrived I was told that any appts made after 1:00pm they would keep the car overnight. I told the manager that they should note that online when setting the appt but he worked with his mechanics to get me in and out before they closed that day! He was super friendly and helpful. More
Other Employees Tagged: I cannot remember his name but he has 4 kids
June 07, 2022
The customer service department was fast, efficient and they communicated exactly when the car would be done. I've taken all of my Subarus here and have always been very pleased with the work. they communicated exactly when the car would be done. I've taken all of my Subarus here and have always been very pleased with the work. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 06, 2022
The customer service & parts department were very efficient & helpful during my last visit at Subaru downtown Oakland! professional, precise and managed to turn my car troubles around and have me ba efficient & helpful during my last visit at Subaru downtown Oakland! professional, precise and managed to turn my car troubles around and have me back on the road on no time. thank you More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 05, 2022
Everyone was super friendly, happy to get out with a new car! Highly recommend them!! car! Highly recommend them!! More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n
June 04, 2022
Great Customer service. I showed up after hours and assistant Service Manager Bryan Robertson opened the office and took my car in so I wouldnt have to come back to drop it I showed up after hours and assistant Service Manager Bryan Robertson opened the office and took my car in so I wouldnt have to come back to drop it off. More
Other Employees Tagged: Service Foreman
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