Bryan Robertson | Page 15

We have been with this dealership through our last three Subaru purchases and have had our cars Serviced through them about 80% of the time it. The fact that we keep coming back is a testament to their comm Subaru purchases and have had our cars Serviced through them about 80% of the time it. The fact that we keep coming back is a testament to their commitment to excellence. More

by kilimba Verified Customer Verified Customer

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Service was pricey, but Brad helped me understand options, get discount, and pick up my keys. options, get discount, and pick up my keys. More

by aghegarty Verified Customer Verified Customer

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Fast and easy service. No issues with me leaving my car overnight. Respectful and clean! No issues with me leaving my car overnight. Respectful and clean! More

by Cgalicia247 Verified Customer Verified Customer

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The mechanics and staff are so great, attentive and knowledgeable. Spacious waiting area so you can wait safely indoors, browsing internet on their wifi, and not worry about getting COVID. Downside knowledgeable. Spacious waiting area so you can wait safely indoors, browsing internet on their wifi, and not worry about getting COVID. Downside is that every time you go in, if your car has low mileage, it gets flagged and their offsite marketing team will harass you non-stop via phone to sell your car back to them and buy a new one. It doesn't matter if you ask - multiple times verbally and in writing- to be removed from their list. They just keep harassing you. I'd recommend ignoring calls from Subaru in the two weeks after your appointment since it's just the marketing team. More

by Chansey Verified Customer Verified Customer

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The customer support staff is excellent, some of the best I have dealt with. The service team is quick and accurate. I have dealt with. The service team is quick and accurate. More

by CHEFRICHH Verified Customer Verified Customer

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Love the communication and flexibility with the service coordinators. Been pleased with customer service. Thanks! coordinators. Been pleased with customer service. Thanks! More

by jhsieh573 Verified Customer Verified Customer

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They are always friendly and helpful which I really appreciate. The facility is always clean appreciate. The facility is always clean More

by sethdroth Verified Customer Verified Customer

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I was disappointed at how disorganized the dealership was at first. I was passed off to multiple staff people and my car was in the shop for almost 3 weeks, but the work could have taken a few days. It seeme at first. I was passed off to multiple staff people and my car was in the shop for almost 3 weeks, but the work could have taken a few days. It seemed like they were going through many transitions and were very disorganized. However, Patrick came through to really help me get my car back to me, fixed. He seemed to go above and beyond to help me get the work paid for by my insurance. Patrick really helped me in the end! More

by marisasgordon Verified Customer Verified Customer

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Professional and helpful staff. A great experience, I will go back to have my car serviced at Oakland Subaru. A great experience, I will go back to have my car serviced at Oakland Subaru. More

by mcmorrowv Verified Customer Verified Customer

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A representative called me to schedule a meeting to offer buy our vehicle back from us, when we arrived (Although I made sure we are coming for this reason) the salesperson was sure that we came for buying t buy our vehicle back from us, when we arrived (Although I made sure we are coming for this reason) the salesperson was sure that we came for buying the car, when we explained again!!! The reason of our visit he left and we waited for about 25 minutes without any attention. We left with very bad taste in our mouth. It was bad service all over. More

by yuliatov Verified Customer Verified Customer

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