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Bryan Stanley
Bryan Stanley | Page 23
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
330 Reviews
330 Reviews
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330 Reviews of Bryan Stanley
September 14, 2024
I was pleased with the service I received last week. The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a pro The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a problem. Customer service is very important. Sadly, so many companies seem to not care about this side of their businesses. Thank You, GR More
by GENELIDDY
Verified Customer
August 31, 2024
The service dept told me my vehicle would be out the same day for a air bag recall. It was not done the same day. Called & sent text messages a few hours before closing and finally received a call saying it day for a air bag recall. It was not done the same day. Called & sent text messages a few hours before closing and finally received a call saying it was not going to be ready. I had to leave it over night. They called the next morning to tell me it was ready. Went to pick it up & I had to wait over 30 minutes in the waiting room. They forgot about me. I went back to the service advisor and asked where my vehicle was. He said they must have forgot about it. Poor service. I will never go there again. I'll drive farther to another dealership next time More
by chris-bfd
August 30, 2024
Have had nothing but a positive experience with vehicle maintenance. Shawn Hooe is an awesome service advisor. He will keep you informed every step of the process. If needed, he will take you to the mai maintenance. Shawn Hooe is an awesome service advisor. He will keep you informed every step of the process. If needed, he will take you to the maintenance area and show you the issue and what is needed to fix it. More
by david5811
Other Employees Tagged: Shawn Hooe
August 28, 2024
Bryan and the service department are 5 stars. The only thing that bothered me was having an appointment at 8:00, and not getting worked on until around 10. It was still a pleasant experience a The only thing that bothered me was having an appointment at 8:00, and not getting worked on until around 10. It was still a pleasant experience and was done in one day. More
by BUNDY_JOHN
August 26, 2024
Hunter was very helpful and knowledgeable. He answered all my questions and taught me about my new Buick. He answered all my questions and taught me about my new Buick. More
by lisalongbradshaw
Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Asa Johnson Jr, Chad Huddleston, Shawn Hooe, Hunter Helm , Beau Bell, Zach Rhine
August 24, 2024
They are always friendly and keep you up to date on the status of your needed service. They always listen to what you are trying to tell them. status of your needed service. They always listen to what you are trying to tell them. More
by terrytimec
Other Employees Tagged: Paul Johnson, Shawn Hooe , Zach Rhine
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