Thank you for a job well done, it is appreciated very
much. Will be back for all services needed.
much. Will be back for all services needed.
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by christy.keesee
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Christy! I truly appreciate your feedback and I am thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your future needs!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Great service in a timely manner and a car wash to boot.
Could not be any better.
Could not be any better.
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by eddied53
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! I'm thrilled to hear that you received great service and enjoyed the car wash at James Wood Chevrolet Buick GMC Decatur. I strive to provide the best experience possible, and your kind words motivate us to keep up the good work. I look forward to welcoming you back next time!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
We were taken care of in a timely manner Everything was
done smoothly Fully satisfied
done smoothly Fully satisfied
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by DONNAWEICK
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! We're thrilled to hear that you were taken care of in a timely manner and that everything went smoothly. At James Wood Chevrolet Buick GMC Decatur, we strive for complete customer satisfaction, and we're glad we achieved that for you. We look forward to serving you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Service advisor was really helpful and the mechanic did
an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right!
an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right!
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by CHASTONTEELER23
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Krystal Gipson
Aug 15, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I'm glad to hear that our service advisor was helpful and that your 2002 vehicle was taken care of promptly and correctly. At James Wood Chevrolet Buick GMC Decatur, I take pride in delivering quality service. I appreciate your support and look forward to assisting you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Recently my Silverado needed routine service.
I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by na
I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by name, a smile and a firm handshake with Mr. Stanley. It's great to be known and receive personalized care from the team at James Wood Motors in Decatur. The oil change, tire rotation and inspection was completed in a timely manner. Mr. Stanley called me when my vehicle as ready. When picking up my Silverado, I was greeted by Mr. Paul Johnson, the Service Department Supervisor. Like Mr. Stanley, Paul greeted me by name, a smile and a firm handshake and thanked me for our business. We chatted a moment. I cant express how important it is to me that the professionals at James Wood Motors care about their customers as observed by their behavior. We highly recommend James Wood Motors in Decatur, Texas.
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by robcox15
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your wonderful review! I truly appreciate your kind words about the personalized service you received from Bryan and Paul during your Silverado's routine service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every visit a positive experience, and it's great to hear that our team's efforts made you feel valued. I look forward to helping you again in the future, and I appreciate your recommendation!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
James Wood Motors has always been my go to for anything
vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They ma
vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They make you feel right at home. The service they provide from oil changes to repairs to sales is always top notch!! I wouldn't go anywhere else. Thank you again for a great experience!!
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by farahnail
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words! We're thrilled to hear that James Wood Chevrolet Buick GMC Decatur has been your go-to for all your vehicle needs. Your appreciation for our helpful and friendly service means a lot to us. We look forward to providing you with more top-notch experiences in the future! Don't hesitate to visit us again!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Derek ward is always great when I’m looking for a new
vehicle. Dealership service department has always been great so far to.
vehicle. Dealership service department has always been great so far to.
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by ryanpberg
Verified Customer
Verified Customer
Aug 07, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! We're thrilled to hear that Derek has been able to assist you with your vehicle needs at James Wood Chevrolet Buick GMC Decatur. It's great to know that our service department has also met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Excellent purchasing and service experiences for over 25
years. They will continue to get my business in the years to come.
years. They will continue to get my business in the years to come.
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by rsdailey79
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 25 years. It's customers like you that inspire us to continue providing the best purchasing and service experiences. We look forward to assisting you for many more years to come!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
No communication!
Act like your an inconvenience if you ask about your truck.
Only good one is Zach rhine
Act like your an inconvenience if you ask about your truck.
Only good one is Zach rhine
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by heeler78
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Beau Bell, Krystal Gipson, Zach Rhine, Clay Estes is outstanding!
Aug 06, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback. I understand your concerns regarding the communication about your truck. At James Wood Chevrolet Buick GMC Decatur, we aim to provide excellent service, and your feedback helps us improve. If you would like to discuss your experience further, please feel free to reach out to me directly. We appreciate your input and are committed to enhancing our customer service.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Everyone is very professional and do outstanding work
especially Shawm, Starlet, Paul Brian and Zach
especially Shawm, Starlet, Paul Brian and Zach
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by QUALNIOS
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. Shawm, Starlet, Paul, and Zach will be delighted to know they made a positive impression. I appreciate your kind words and look forward to assisting you again in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com