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Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 34

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
342 Reviews
4.8

342 Reviews

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342 Reviews of Bryan Stanley

April 05, 2024

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Employee Rating

I have bought 2 Equinox from Derek Ward, sales professional. Both times I have called and told him what I would like. He has sent me pictures of vehicles. Derek answered all my questions and he More

by Know how to take care of car
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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Apr 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 28, 2024

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The service was quick and efficient, The agent was friendly as always and easy to work with. More

by SPILLJR1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 27, 2024

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Great dealership to do business with. I've been a customer of theirs since 1991. More

by ETALGER0317
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Service Time
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Recommend Dealer
Yes
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Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 24, 2024

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James Wood Motors has always taken care of me and my family. The customer service is the best around. Brian Stanley has helped me since 1993. More

by MELENDEZWILMA64
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Recommend Dealer
Yes
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Mar 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wilma, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 24, 2024

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Everyone else has said they get 5 oil changes and they only offered 1.so I’m disappointed More

by eaneskilowatt
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Ward

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Mar 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can discuss this matter further. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 23, 2024

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Good service and good timing. Only complaint i have is the employee charges seat position and then it has to be reset More

by BUFORD1141
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Recommend Dealer
Yes
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Mar 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us if you would like to further discuss your visit. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 19, 2024

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Bryan did a great job diagnosing and helping me get my pickup repaired. Great communication More

by JSTAVER77
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Recommend Dealer
Yes
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Mar 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Bryan does for James Wood Chevrolet Buick GMC Decatur and our customers. Hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 18, 2024

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I have only had good experiences at Jame Wood nad this was no exception. Bryan Stanley is very helpful and they do a good job. More

by CRC43.MANNY
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Service Communication
Recommend Dealer
Yes
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Mar 20, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Manny, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 17, 2024

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Employee Rating

Bryan was excellent got our vehicle out in a matter of hours really great service More

by justbmark
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Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mark, it’s great to know that Bryan provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 12, 2024

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My experience was good but they should let people know about the extra fee when using a credit card.. More

by STEPHEN.SUMMITT
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Jezierski

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Mar 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I would like to thank you for sharing this review, Stephen. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team so we can make sure our customers are more aware, and I encourage you to contact us if you would like to further discuss your visit. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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