67 Reviews of Bryan Villasenor
March 17, 2023
Stephen helped me get the car of my dreams. I love it. This is the second Audi he helped me get. Great service with everyone that helped me I love it. This is the second Audi he helped me get. Great service with everyone that helped me More
Other Employees Tagged: Stephen Garlatta
February 12, 2023
Mike Sales was wonderful and I had an amazing experience! He made the entire process smooth and easy. Thank you! He made the entire process smooth and easy. Thank you! More
Other Employees Tagged: Roman Artalejo , Mike Sales
January 25, 2023
Compared to the Audi Ontario, the employees at Walter's Audi in Riverside really made me, a first time Audi buyer, feel welcomed and helped me make decisions in choosing my dream car. I'd like to thank Mr. Audi in Riverside really made me, a first time Audi buyer, feel welcomed and helped me make decisions in choosing my dream car. I'd like to thank Mr. Anthony Huynh for all of his help. To be honest, I came in just to look at cars but Mr. Anthony's professionalism, approachable personality, and passion about Audi's really made me feel welcomed and super enthusiastic as an Audi buyer compared to my experience in Ontario. Because of that, I have no regrets buying my Audi right away because I felt like all my questions were answered and I was not being judged. More
Other Employees Tagged: Kevin Bolden, Anthony Huynh
January 05, 2023
We appreciate the quality and professional manner that Joshua Rambow provided. We have been faithful customers for many years. Joshua Rambow provided. We have been faithful customers for many years. More
Other Employees Tagged: Josh Rambow, Joshua Johnson
January 03, 2023
It was an excellent experience as a first-time Audi buyer, I had Stephen Garlatta from sales department, and he was very friendly, professional, and helpful. He answered all of my questions and gave me buyer, I had Stephen Garlatta from sales department, and he was very friendly, professional, and helpful. He answered all of my questions and gave me options, and took the time to explain the difference between one car to another. More
Other Employees Tagged: Stephen Garlatta
December 30, 2022
I had an excellent experience at Walter’s Audi in Riverside, from the moment I walked on to the lot till the end of my transaction. I was approached by Ryan Gonzalez, initially as I was perusing th Riverside, from the moment I walked on to the lot till the end of my transaction. I was approached by Ryan Gonzalez, initially as I was perusing the lot. There was no high pressure, which I appreciated. He was very kind and courteous. I was not sure about purchasing the car that day but he stayed in touch with me over the next few days. On the day that I decided to come by with my husband, Ryan was not working but assured me that I would be taken care of by Joshua Rambow. Joshua was also very kind, courteous, professional, and very knowledgeable. He guided us through the purchasing process with ease. Joshua also walked us through the car technology and answered questions we had in the moment and made it clear that we could reach out at any time with questions. I would definitely recommend this dealership to my friends and family. More
Other Employees Tagged: Josh Rambow , Ryan Gonzalez
December 23, 2022
The finance department does not excel in communication or customer satisfaction. The service department does a good job in listening to concerns and seems to take care of the customers concerns. The sale man customer satisfaction. The service department does a good job in listening to concerns and seems to take care of the customers concerns. The sale management team did a good job in customer recovery techniques however could be more tactful in the way they word or ask questions, now a days professionals come in all colors shapes, and backgrounds you really don’t know who may be stepping into the dealership and what kind of influences they may have. The best part of this experience was the salespersons I dealt with. They only reason I scored them as average/good. We will see how they do moving forward but not sure I will return to this particular dealership. More
Other Employees Tagged: Roman Artalejo, Lenard Baker, Peter Younes , Eric Lafever, Christopher Ostman, David Robinson
September 07, 2022
Fantastic team from sales to finance. Great overall experience, second time in 4 months I bought a new car there. Highly recommend the dealership. Went out of their way to find the car I Great overall experience, second time in 4 months I bought a new car there. Highly recommend the dealership. Went out of their way to find the car I wanted. More
Other Employees Tagged: Kevin Bolden, Josh Rambow
September 02, 2022
They have a low pressure sales environment. My sales rep, Roman, took the time to look at cars and let me decide what was best for me without pushing me one way or another. I am very happy with My sales rep, Roman, took the time to look at cars and let me decide what was best for me without pushing me one way or another. I am very happy with my purchase! More
Other Employees Tagged: Kevin Bolden, Roman Artalejo