Bryn Reynolds
Bryn Reynolds at Bob Penkhus Volkswagen

Bryn Reynolds | Page 4

Sales

Bob Penkhus Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

Contact Me
5.0
172 Reviews

I am hard working, reliable, trustworthy and transparent. Here to help you find and buy the perfect car for your needs and budget. It would be my pleasure and privilege to assist you with your next vehicle purchase. Please call or text me on (719) 229-9274, I look forward to working with you.

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

Specialties & Trainings

VW Master Certified

Volvo Master Certified

View more specialties & trainings
5.0

172 Reviews

Write a Review

172 Reviews of Bryn Reynolds

October 20, 2022

Dealership Rating
Employee Rating

Super knowledgeable on what we needed- he helped us out with exactly what we needed. He’s funny and he made this purchase a breeze. More

by A.rainbolt0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burnett , Orlando Flores

Oct 21, 2022

Bob Penkhus Volkswagen responded

We're thrilled to know you had a great experience! Thanks for leaving the review!

October 19, 2022

Dealership Rating
Employee Rating

Sales wise, I had very little help from anyone when trying to buy a car or returned emails or calls. I decided to go with a different brand but had to buy out my lease in order to use as trade in. Spok More

by MICHAELBRAMBLETT
Recommend Dealer
No

Other Employees Tagged: Justin Brant , Tadd Wells

Oct 21, 2022

Bob Penkhus Volkswagen responded

Dear Michael, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Motor City, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-785-9615

October 12, 2022

Dealership Rating
Employee Rating

Bryn provided the best customer service in any sales environment we have ever experienced. There was zero pressure from him, he allowed us to take our time in test driving and discussing our potential p More

by Bonniecarter27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burnett , Hugh Yousif

Oct 14, 2022

Bob Penkhus Volkswagen responded

Bonnie we appreciate you taking the time to write about your experience with Bryn and our sales team. We strive to provide the best service in town and are pleased we accomplished that with your visit. Enjoy your brand new vehicle and come see us again soon.

October 11, 2022

Dealership Rating
Employee Rating

Bryn and JR were fantastic! Love my new Volvo. Got a great deal. Very happy with my experience. More

by Cari
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Snyder , Sarah Diaz

Oct 12, 2022

Bob Penkhus Volkswagen responded

Cari congratulations on your new Volvo. Volvo is a great brand and we know you will love your new vehicle. Thank you for coming to see us and we look forward to your next visit.

October 08, 2022

Dealership Rating
Employee Rating

Bryn and his associates were very professional and had the car we wanted, which was impossible to find. It was an easy transaction and the whole staff was helpful and courteous. More

by cindy_cool81212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Bob Penkhus Volkswagen responded

Cindy thank you for coming to find your new vehicle at Bob Penkhus. We are happy that Bryn and the team could make this a positive experience. Come see us again for any other car needs.

October 03, 2022

Dealership Rating
Employee Rating

Was very pleased as we were out of town and finalizing insurance claim on previous vehicle when I checked on availability of car. Fast professional response from everyone through the entire process even More

by LUCKETT.HOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Porter, Hugh Yousif

Oct 04, 2022

Bob Penkhus Volkswagen responded

Thank you for taking the time to leave a review. We appreciate you trusting us with your car needs.

September 29, 2022

Dealership Rating
Employee Rating

Salesman was awesome but finance was a horrible experience. Dealership was poor because it took 5 hours to purchase a car! More

by SKETCHUM
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan McManus

Sep 30, 2022

Bob Penkhus Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-473-4595

September 28, 2022

Dealership Rating
Employee Rating

Excellent dealership so easy to work with and a pleasure to meet. Got our BMW on the strength of a video shot by Bryn. Not disappointed with anything about the visit with them More

by MITCHKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus

Sep 30, 2022

Bob Penkhus Volkswagen responded

Thank you for coming to see us. We will be sure to let Bryn know he did a great job. Come see us again for any other car needs.

September 14, 2022

Dealership Rating
Employee Rating

Great customer service, friendly, and very knowledgeable. Great experience!!! I love the car. Thanks for all the help. More

by kllovato
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus , Tadd Wells

Sep 15, 2022

Bob Penkhus Volkswagen responded

Thank you for the kind words.

September 13, 2022

Dealership Rating
Employee Rating

Sat with my wife in the office and he did not Acknowledge me or ask who I was. Maybe a different review for my wife but uncomfortable for me. More

by nikkivox25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus

Sep 15, 2022

Bob Penkhus Volkswagen responded

Nikki thank you for your honest feedback. We are sorry to hear you felt uncomfortable. We hope you will come visit us again so we can provide a better experience for you. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further. Respectfully, Tad Wells Sales Manager 719-473-4595

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