Bryon Burdette | Page 2

RESOLUTION: Russ reached out to me and went tremendously above and beyond to ensure the outcome was a positive one. Thank you Russ! I took my vehicle to my local dealer that does my service for my other above and beyond to ensure the outcome was a positive one. Thank you Russ! I took my vehicle to my local dealer that does my service for my other vehicles and they informed me that the rotors on the vehicle are warped. I called Lexus of Sacramento and they scheduled me an appointment for 2/10 at 10am. Kyle reached out to me for something else and knew to expect me plus the dealer even confirmed my appointment- and then I got a call that I missed at 8:30 from Nick Cruz saying they "don't have a used car technician on the weekends". A used car is just a new car with some miles on it, and a Lexus is a Toyota. I also never heard back from the sales manager Bryon Burdette after sending him an email and calling him. Hopefully they will foot the bill for the repairs as I live 2 hours away and will not be driving out to them again...but I'm happy to keep updating my review either way. More

by AHBRYANNASALAZAR Verified Customer Verified Customer

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Raz is very professional and knowledgeable. Stephen in finance was professional and patient on explaining the process. Stephen in finance was professional and patient on explaining the process. More

by lori7y Verified Customer Verified Customer

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Very accommodating and helpful to resolve DMV issue after the sale. Very helpful familiarizing us with car's features. the sale. Very helpful familiarizing us with car's features. More

by JIMTREMBLAY1 Verified Customer Verified Customer

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Transaction was delayed due to a systemwide shutdown. However once it was resolved, the sale was very easy. However once it was resolved, the sale was very easy. More

by BRANCOFAMILY5 Verified Customer Verified Customer

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Easy! We purchased a used vehicle and it was simple. Deane was helpful and the process was straightforward. We purchased a used vehicle and it was simple. Deane was helpful and the process was straightforward. More

by MARLENE.MARSHALL652 Verified Customer Verified Customer

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My first experience was with Razvan in sales and then with Mike Zinda in finance, both on 12/29/23. I feel that they both did a great job to make my purchase a very good experience. with Mike Zinda in finance, both on 12/29/23. I feel that they both did a great job to make my purchase a very good experience. More

by JOEL_D_ORTIZ Verified Customer Verified Customer

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Very good costumer service They have variety of selection of cars good costumer service nice to do business with Lonita of cars good costumer service nice to do business with Lonita More

by ELCARACOLVV Verified Customer Verified Customer

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It's a smooth process. I am happy with my purchase. Bryon provided good service. I am satisfied with it. I am happy with my purchase. Bryon provided good service. I am satisfied with it. More

by LOLALI3115 Verified Customer Verified Customer

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Cheated, my car has so many problems with it You sold my a car with $4,500 of repair work needed and I feel the dealership know it need that work done before the sold it to me a car with $4,500 of repair work needed and I feel the dealership know it need that work done before the sold it to me More

by KIDVAN44 Verified Customer Verified Customer

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Very professional and friendly. All the members worked smoothly as a team. Ryan's personality made for an stress-free experience and he did a great job of meeting my buying requirem All the members worked smoothly as a team. Ryan's personality made for an stress-free experience and he did a great job of meeting my buying requirements. Cyole also provided valuable information on our test drive. Overall, the dealership was excellent, just as how it was recommended to me. More

by PEARSEN95 Verified Customer Verified Customer

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