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85 Reviews of Buck Barton
December 04, 2025
I’m putting a ONE STAR but that I’m afraid it’s still too generous. My experience with Gene Messer service department by far has been the worst service I have ever had to deal with! They had my 2021 F-150 P generous. My experience with Gene Messer service department by far has been the worst service I have ever had to deal with! They had my 2021 F-150 Platinum for nearly two weeks I have 3 factory recalls that needs attention and the vehicles horn was inoperable and I also requested to have my vehicle looked over so I can make a 3,000 mile trip up North for Thanksgiving. Audrey my service rep told me it would be at least two days to complete the work including any parts needing. I set the appointment time a little more then two before leaving. We actually delayed leaving to complete the required service. Rear axle half-shaft and hub assembly replacement “Status, Recall incomplete” Reprogram integrated trailer relay module “Status, Recall incomplete” Windshield glass reattachment “Status Recall incomplete” As for the horn not working they said I would have to have the BCM replaced ”Status not completed” Nearly two weeks and not one single thing was completed. I have since made arrangements to have my vehicle serviced at a different dealership. I can no longer trust Gene Messer to do the work. More
by Steven C
Other Employees Tagged: Alex Martinez , Audrey
November 29, 2025
LeighAnn Moore had amazing service, was positive, and extremely informative! She is was the best and made this service very easy! extremely informative! She is was the best and made this service very easy! More
by Audrey Szpicki
Other Employees Tagged: Alex Martinez , LeighAnn Moore 5/5
November 28, 2025
My vehicle was serviced in an exceptional amount of time and customer service was splendid! and customer service was splendid! More
by Luke
Other Employees Tagged: Alex Martinez , Noah Edwards
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