Bud Hawkins
Bud Hawkins at Crown Volvo Cars
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Bud Hawkins | Page 3

Sales Manager (New)

Crown Volvo Cars

6001 34th Street North
St Petersburg, FL 33714

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Bud Hawkins

July 14, 2022

Dealership Rating
Employee Rating

The dealership is clean and great style. Mary Mattingly really helped us. We loved her no pressure style. Her approach and deep knowledge of Volvo was impressive. She knows her stuff! More

by nicholasigneri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly, Anthony Coleman , Brittany Redenz

Jul 19, 2022

Crown Volvo Cars responded

Nicholas, Thank you so much for your positive review! We are so glad that Mary could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call!

July 08, 2022

Dealership Rating
Employee Rating

George, and all members at the dealership, made us feel very at home. It was a pleasure working with everyone. George, was able to answer all of our questions expeditiously, and supply most of all of the s More

by t.chayes20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coleman , George Guirguis

Jul 12, 2022

Crown Volvo Cars responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that George took great care of you! He will be honored to know that you deeply valued his assistance. We wish you the safest of travels- on behalf of the entire team!

July 06, 2022

Dealership Rating
Employee Rating

George was a wonderful salesperson to work with. Beyond being professional and knowledgeable, he was authentically kind and thoughtful. George worked hard to earn our business; including going ‘ab More

by rob.meredith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Apple, Anthony Coleman , George Guirguis

Jul 06, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that George provided you with the quality service that you so much deserve! We warmly congratulate you on your new vehicle-on behalf of the entire team! Safe travels!

June 25, 2022

Dealership Rating
Employee Rating

I came in search of my next vehicle. From start to finish, my salesman Chris made the experience bearable. He was extremely knowledgeable, patient and willing to work to with me on my t More

by sunnerlou
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lowry, Anthony Coleman , Brittany Redenz

Jun 29, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that Chris took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

June 25, 2022

Dealership Rating
Employee Rating

Loved the entire car buying experience. Mary always works the best deals. 2nd volvo new purchase and I will certainly come back for the 3rd. Superior quality and service. Shoot out to Anth More

by Raychele W
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly, Anthony Coleman , Brittany Redenz

Jun 29, 2022

Crown Volvo Cars responded

Raychele, Thank you so much for your wonderful review! We are delighted that Mary and Anthony provided you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

June 13, 2022

Dealership Rating
Employee Rating

Mary Mattingly does an extraordinary job taking care of us. Always knowledgeable... some of the other people were coming to get for information, and she always had the answer. More

by Gemmer
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly , Brittany Redenz

Jun 14, 2022

Crown Volvo Cars responded

Thank you for sharing the positive experience you had with Mary! We are so glad that she provided you with top-notch service! Please do not hesitate to let us know if there is ever anything more that she and the team may help you with! Safe travels!

June 13, 2022

Dealership Rating
Employee Rating

We were aquainted with our sales woman Mary Mattingly from a previous sale. Once again she went above and beyond to make our latest Volvo purchase easy! She is comfortable to work with and Very knowledge More

by kajenn6
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly , Brittany Redenz

Jun 14, 2022

Crown Volvo Cars responded

Congratulations on your new vehicle! We are so glad that she took great care of you throughout your visit, and she will be honored to know that you greatly valued her service. Thank you so much for your positive review! We wish you the safest of travels- on behalf of the entire team!

June 11, 2022

Dealership Rating
Employee Rating

Wow just Wow, having bought a a new Volvo from Mary in 2020 I knew she was my go to for a new Volvo! She exceeded my exceptions and made this experience even better than in 2020. Mary Mattingly is your ga More

by Cbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly, TJ Muller , Brittany Redenz

Jun 14, 2022

Crown Volvo Cars responded

Congratulations on your new vehicle! We are honored by your repeat business, and we are so glad that Mary could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

June 11, 2022

Dealership Rating
Employee Rating

Great and friendly staff. I’m very happy to have made a deal at Crown Volvo!!! More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly, TJ Muller , George Guirguis

Jun 14, 2022

Crown Volvo Cars responded

Kevin, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

June 04, 2022

Dealership Rating
Employee Rating

George did his best to make us feel that my business was appreciated. He is an asset to your organization, come work for my team where we have our customers backs! Good job George! More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ken Feck, TJ Muller , Gabe Bowman, George Guirguis, Brittany Redenz

Jun 23, 2022

Crown Volvo Cars responded

Dear Barbara Thomas, Thank you for your review. Although I’m very disappointed to read this, it’s essential that we know how you feel, and I appreciate you taking the time to say so. Of course, we never want anyone to feel the way you do. Our reply to a review regarding a visit to our dealership typically revolves around a response to our being friendly, caring people, not as a reaction to a complaint. We endeavor to make everyone feel included, and in the finance department, we present products we know are an excellent value to our customers. Our goal is to talk about those options to our customers objectively and never make someone feel obligated if they decide not to buy. In discussing this with TJ, he is unaware of any comment he made that may have caused you to feel as you do. You may know I’ve left you a couple of messages, and you certainly don’t owe me a call. You’ve already told me what happened in this review. I was hoping to know more since we do sincerely care. In any case, thank you, and we’re sorry to make you feel as you did; we will do better, and we’re thankful you decided to buy from us. I will work with my team to make you feel better about us in subsequent interactions if we are so fortunate that you visit us in the future. All the best, Ken Feck General Manager

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