Bud Hawkins | Page 4

Crown Volvo Cars responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that George took great care of you! He will be honored to know that you deeply valued his assistance. We wish you the safest of travels- on behalf of the entire team!

Crown Volvo Cars responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that George provided you with the quality service that you so much deserve! We warmly congratulate you on your new vehicle-on behalf of the entire team! Safe travels!

Crown Volvo Cars responded

Raychele, Thank you so much for your wonderful review! We are delighted that Mary and Anthony provided you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

Crown Volvo Cars responded

Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that Chris took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

Crown Volvo Cars responded

Congratulations on your new vehicle! We are so glad that she took great care of you throughout your visit, and she will be honored to know that you greatly valued her service. Thank you so much for your positive review! We wish you the safest of travels- on behalf of the entire team!

Crown Volvo Cars responded

Thank you for sharing the positive experience you had with Mary! We are so glad that she provided you with top-notch service! Please do not hesitate to let us know if there is ever anything more that she and the team may help you with! Safe travels!

Crown Volvo Cars responded

Kevin, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

Crown Volvo Cars responded

Congratulations on your new vehicle! We are honored by your repeat business, and we are so glad that Mary could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

Crown Volvo Cars responded

Dear Barbara Thomas, Thank you for your review. Although I’m very disappointed to read this, it’s essential that we know how you feel, and I appreciate you taking the time to say so. Of course, we never want anyone to feel the way you do. Our reply to a review regarding a visit to our dealership typically revolves around a response to our being friendly, caring people, not as a reaction to a complaint. We endeavor to make everyone feel included, and in the finance department, we present products we know are an excellent value to our customers. Our goal is to talk about those options to our customers objectively and never make someone feel obligated if they decide not to buy. In discussing this with TJ, he is unaware of any comment he made that may have caused you to feel as you do. You may know I’ve left you a couple of messages, and you certainly don’t owe me a call. You’ve already told me what happened in this review. I was hoping to know more since we do sincerely care. In any case, thank you, and we’re sorry to make you feel as you did; we will do better, and we’re thankful you decided to buy from us. I will work with my team to make you feel better about us in subsequent interactions if we are so fortunate that you visit us in the future. All the best, Ken Feck General Manager

Crown Volvo Cars responded

We are so glad that George could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-sar review! We hope for an opportunity to work with you again in the future. Take care!