Bud Hawkins
Bud Hawkins at Crown Volvo Cars

Bud Hawkins | Page 4

Sales Manager (New)

Crown Volvo Cars

6001 34th Street North
St Petersburg, FL 33714

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43 Reviews
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43 Reviews

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43 Reviews of Bud Hawkins

June 05, 2022

Dealership Rating
Employee Rating

George did his best to make us feel that my business was appreciated. He is an asset to your organization, come work for my team where we have our customers backs! Good job George! More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ken Feck, TJ Muller , Gabe Bowman, George Guirguis, Brittany Redenz

Jun 23, 2022

Crown Volvo Cars responded

Dear Barbara Thomas, Thank you for your review. Although I’m very disappointed to read this, it’s essential that we know how you feel, and I appreciate you taking the time to say so. Of course, we never want anyone to feel the way you do. Our reply to a review regarding a visit to our dealership typically revolves around a response to our being friendly, caring people, not as a reaction to a complaint. We endeavor to make everyone feel included, and in the finance department, we present products we know are an excellent value to our customers. Our goal is to talk about those options to our customers objectively and never make someone feel obligated if they decide not to buy. In discussing this with TJ, he is unaware of any comment he made that may have caused you to feel as you do. You may know I’ve left you a couple of messages, and you certainly don’t owe me a call. You’ve already told me what happened in this review. I was hoping to know more since we do sincerely care. In any case, thank you, and we’re sorry to make you feel as you did; we will do better, and we’re thankful you decided to buy from us. I will work with my team to make you feel better about us in subsequent interactions if we are so fortunate that you visit us in the future. All the best, Ken Feck General Manager

May 25, 2022

Dealership Rating
Employee Rating

George Guirguis has been so amazing to work with. He is knowledgeable and a true professional! More

by Ritawhitten
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Muller , George Guirguis

May 25, 2022

Crown Volvo Cars responded

We are so glad that George could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-sar review! We hope for an opportunity to work with you again in the future. Take care!

May 24, 2022

Dealership Rating
Employee Rating

Mary Mattingly has been a tremendous help when we’ve leased our Volvos. We’ve been working with her for more than seven years. Her professionalism and knowledge always makes the process easier very easy More

by Calleja.Rode
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly, Anthony Coleman , Brittany Redenz

May 24, 2022

Crown Volvo Cars responded

Thank you for leaving Mary this wonderful review! We are honored by your continued business, and we are delighted that she could consistently provide you with a seamless and remarkable experience! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

Jun 01, 2022

Calleja.Rode responded

Okay. All is well.

May 24, 2022

Dealership Rating
Employee Rating

We’ve been working with Mary Mattingly for more than seven years. Each time our experience gets better! She’s savvy, professional, courteous and is extremely knowledgeable. We can always count I. Mary g More

by EvCalleja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Crown Volvo Cars responded

Thank you for taking the time to leave Mary this wonderful review! We are honored by your continued business, and we are overjoyed that she consistently provides you with a top-notch experience! She will be delighted to know that you deeply value her service. Congratulations on your new vehicle! Please do not hesitate to let us know how she and the team may be of further assistance to you in the future!

May 21, 2022

Dealership Rating
Employee Rating

Working with Mary Mattingly at Crown Volvo is a pleasue. I drove from the other side of the state to do business with her again! I will be back for my electric in a few years! More

by ernurse19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly, TJ Muller , Brittany Redenz

May 24, 2022

Crown Volvo Cars responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Mary took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

May 15, 2022

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Employee Rating

Recently acquired an XC90 T8 and the experience has been nothing but great thanks to Michael Grace who patiently answered all questions and helped me secured the car I wanted on transit. Sales manager, serv More

by jonathan_sierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Grace, Samantha Scollo

May 17, 2022

Crown Volvo Cars responded

Jonathan, Thank you so much for your positive review and recommendation! We are so glad that Michael took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle-on behalf of the entire team! Safe travels!

May 11, 2022

Dealership Rating
Employee Rating

Joe was such a pleasure to work with! Got me a great deal on such a beautiful S60! Couldn't be happier! More

by Mcbrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly, Christopher Lowry , Gabe Bowman, Joe Caporrici, Michael Grace, George Guirguis, Brittany Redenz

May 11, 2022

Crown Volvo Cars responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are pleased that Joe's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

May 10, 2022

Dealership Rating
Employee Rating

George Guirguis was my sales consultant. Very efficient and didn't waste any time. Called with a couple questions and immediate reply. More

by Markstreit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Muller , George Guirguis

May 11, 2022

Crown Volvo Cars responded

Thank you for leaving George this positive review! Offering quality and efficient service is so important to us, and we are pleased that he provided you with nothing less! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 28, 2022

Dealership Rating
Employee Rating

In the short time I have been a Crown Volvo customer I have experienced excellent customer service. Everyone is very professional. Especially our salesman Gabe Bowman. More

by MEIKA1912
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Muller , Gabe Bowman, Samantha Scollo, Ronnie the driver who picked up my xc60

Apr 28, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Gabe provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 23, 2022

Dealership Rating
Employee Rating

Excellent experience. The staff were all friendly and helpful. They all worked as a team. Very impressive. Our salesman Gabe Bowman was professional and polite. He was More

by MEIKA1912
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lowry, TJ Muller , Gabe Bowman, Nellie the dog

Apr 26, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Gabe provide you with a smooth and pressure-free experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

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