Byron Melendez | Page 4

My first buying experience I am so happy I went to koeppel Nissan to buy my first car I had no clue about credit or the process. Pablo Jimenez explained everything to me and it I am so happy I went to koeppel Nissan to buy my first car I had no clue about credit or the process. Pablo Jimenez explained everything to me and it was effortless on my side. I understood clearly what my options were. Didn't take long for me drive out with my new car. Months after I am still a satisfied customer and recommend going to Koeppel and asking for Pablo More

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What every car-buying experience should be like!! I had been shopping for a vehicle for my father, who doesn't speak English, for over 3 months. Each dealer I went to either thought I was uninformed b I had been shopping for a vehicle for my father, who doesn't speak English, for over 3 months. Each dealer I went to either thought I was uninformed because I am a woman or would discuss one deal in person and another on paper when translated to Spanish. It was incredibly frustrating. I walked into Koeppel expecting the same kind of treatment but to my surprise, I was walking into what a real car buying experience should be like. I expressed my desires to Pablo at Koeppel and he ensured I would receive exactly what I was looking for. No more no less. He spoke to my dad in Spanish which made it so much easier for me. Pablo and Byron (who helped me choose a car, nice guy by the way) were so courteous, professional, informed, and not pushy which is what you'd expect from someone trying to sell you a car.. hah. I can say that my experience was amazing. There were no hidden costs, as it was all explained both to me in English and in Spanish with my dad. I bought a car within a week and I could not be happier. Pablo and Byron truly made my experience worthy of a super positive review. The staff in general at Koeppel was very friendly. The respect on all levels truly won me over. I would definitely recommend buying a vehicle from here. Acela Morales More

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