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Byron Soler
Byron Soler at Mercedes-Benz of Coral Gables

Byron Soler | Page 3

Service Manager

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.8
78 Reviews

Dealership Experience

15 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

78 Reviews

Write a Review

78 Reviews of Byron Soler

June 18, 2023

Dealership Rating
Employee Rating

All was great ! Byron was amazing , thoughtful and had great follow up, thank you Byron More

by Ivette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2023

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

May 22, 2023

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Employee Rating

the entire process was exceptional . .. peter warwar was probably one of the best saleperson i have ever dealt with over 50 years ... a real pro More

by cone009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Warwar , Sergio Betancourt

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May 22, 2023

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Peter had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 19, 2023

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Employee Rating

I recently took my vehicle for body shop repair and Alan in the Insurance and Repair department was outstanding. Following up and keeping updated with the status of my vehicle. Additionally, the quality o More

by Alina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Camps , Luis Soto, Damian Steip

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May 21, 2023

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 26, 2023

Dealership Rating
Employee Rating

Excellent and prompt car maintenance service. Byron Soler is attentive & delivers excellent & caring customer service. Delivering the car cleaned and with a cold bottle of water was sincerel More

by rah15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 26, 2023

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 24, 2023

Dealership Rating
Employee Rating

Advisor Byron is so helpful in taking care of my needs and is a true asset to the dealership More

by pefdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 25, 2023

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

February 26, 2023

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Employee Rating

Byron Soler my service advisor was incredibly helpful making recommendations and handling my service. He keep me advised and organized the delivery of my car to my home at a convenient time. More

by David B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2023

Mercedes-Benz of Coral Gables responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 25, 2022

Dealership Rating
Employee Rating

Great Service! The team is very professional. My visit went flawlessly.will definitely recommend this team. More

by J11f
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Camps

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Oct 25, 2022

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

September 25, 2022

Dealership Rating
Employee Rating

Byron is a great service rep, gets back to you promptly with answers you are looking for More

by AJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 26, 2022

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 27, 2022

Dealership Rating
Employee Rating

Byron and Mercedes Benz of Coral Gables always go above and beyond to help their clients. More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 27, 2022

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Byron and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 14, 2022

Dealership Rating
Employee Rating

The only reason I keep my Mercedes is that this is the best service department of Any car I have ever owned. They get you in and out including the Loaner car and everybody could not be more polite. The se More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The gentleman at the loaner Car desk are amazing

Print
Jun 14, 2022

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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