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Byron Soler
Byron Soler at Mercedes-Benz of Coral Gables
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Byron Soler | Page 2

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
66 Reviews

Dealership Experience

12 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

66 Reviews

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66 Reviews of Byron Soler

May 19, 2023

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Employee Rating

I recently took my vehicle for body shop repair and Alan in the Insurance and Repair department was outstanding. Following up and keeping updated with the status of my vehicle. Additionally, the quality o More

by Alina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Steip, Luis Soto, Gabriel Camps

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May 21, 2023

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 25, 2023

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Employee Rating

Excellent and prompt car maintenance service. Byron Soler is attentive & delivers excellent & caring customer service. Delivering the car cleaned and with a cold bottle of water was sincerel More

by rah15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 26, 2023

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 24, 2023

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Employee Rating

Advisor Byron is so helpful in taking care of my needs and is a true asset to the dealership More

by pefdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

February 26, 2023

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Employee Rating

Byron Soler my service advisor was incredibly helpful making recommendations and handling my service. He keep me advised and organized the delivery of my car to my home at a convenient time. More

by David B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2023

Mercedes-Benz of Coral Gables responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 25, 2022

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Employee Rating

Great Service! The team is very professional. My visit went flawlessly.will definitely recommend this team. More

by J11f
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Camps

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Oct 25, 2022

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

September 25, 2022

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Byron is a great service rep, gets back to you promptly with answers you are looking for More

by AJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 26, 2022

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 27, 2022

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Employee Rating

Byron and Mercedes Benz of Coral Gables always go above and beyond to help their clients. More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jun 27, 2022

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Byron and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 14, 2022

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Employee Rating

The only reason I keep my Mercedes is that this is the best service department of Any car I have ever owned. They get you in and out including the Loaner car and everybody could not be more polite. The se More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: The gentleman at the loaner Car desk are amazing

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Jun 14, 2022

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 06, 2022

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Employee Rating

Very attentive personnel and nice facilities. Everyone is very pleasant and attetentive to customer service More

by dgdiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jun 07, 2022

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that our team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

March 03, 2022

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Employee Rating

Mercedes Benz of Coral Gables provides excellent service. Byron was exemplary. I look forward to my next visit. Thank you. More

by Jorge_Delsol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 03, 2022

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Jorge. We work hard to make sure our guests have an exceptional experience. We will share your comments with Byron and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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