C.J. Overman
C.J. Overman at Ken Ganley Ford Parma

C.J. Overman | Page 17

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
175 Reviews
4.9

175 Reviews

Write a Review

175 Reviews of C.J. Overman

August 18, 2021

Dealership Rating
Employee Rating

Very polite and understanding of what i needed. When something went wrong they worked with us to come up with a time to get it fixed. More

by Khayward1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Ken Ganley Ford Parma responded

Here at Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2021

Dealership Rating
Employee Rating

Professional, customer oriented, attention to detail and great follow up More

by gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Ken Ganley Ford Parma responded

Thank you so much, Gloria, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford West!

April 27, 2021

Dealership Rating
Employee Rating

The people at Ganley West go out of their way to accommodate you. They are honest and always do a great job. I gladly drive from Willoughby for their great service More

by 86METZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Apr 27, 2021

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Apr 27, 2021

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Dealership Rating
Employee Rating

They were great. CJ did a very good job and got me the best deal possible. I’ll be back for any future purchases. The process went very smooth from sales to signing the papers. More

by MATTOZELLO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Apr 23, 2021

Ken Ganley Ford Parma responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with C.J. here at Ganley Ford West.

Apr 23, 2021

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

Dealership Rating
Employee Rating

Sales was very helpful & friendly for my 2020 lincon cosairl but the service department was deceiving about my repairs performed on my 08 lincon MKX More

by Maryjoparente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman , Ashley Neely

Apr 02, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we are sorry to hear that you weren't fully satisfied with your service visit. We will share your comments with our team, and we would be glad to address your concerns in more detail if you wouldn't mind reaching out to us. We hope you will give us the chance to do better next time!

February 17, 2021

Dealership Rating
Employee Rating

Excellent experience with Dan & CJVery Excellent experience with Dan & CJ Very professional,Friendly straight to the point.. they made purchasing a vehicle a very pleasant experience. I pi More

by Tracieannmccray61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman

Feb 18, 2021

Ken Ganley Ford Parma responded

Here at Ganley Ford West, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with C.J. and Dan, and it was a pleasure having you at the dealership. We appreciate your review!

February 02, 2021

Dealership Rating
Employee Rating

I would recommend Ganley West to friends and family I felt my salesperson CJ went out of her way to help me feel comfortable about leasing a car for the first time I definitely feel I could contact CJ an More

by jntslack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with CJ and our team. We're glad to hear we delivered such a great experience!

November 18, 2020

Dealership Rating
Employee Rating

I was very satisfied with my agent he was very helpful in my car buying experience. A.J. Bruno was very knowledgeable about the cars. More

by ThiistothatGasskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher , AJ Bruno

Nov 18, 2020

Ken Ganley Ford Parma responded

Thank you! We are happy to hear that A.J. was so helpful. We appreciate you choosing Ganley Ford West and look forward to having you as one of our valued customers for many more years to come!

October 05, 2020

Dealership Rating
Employee Rating

Although I waited a week and a half for my car to get serviced, I was offered a free rental until it was complete. I was informed about the process of my car being serviced regularly. Thanks to Mark and More

by latishagr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

Oct 05, 2020

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford West.

September 28, 2020

Dealership Rating
Employee Rating

The dealership was clean and the employees were very helpful. We love the car we chose. We are very satisfied in the choice we made. More

by jennneu327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Ken Ganley Ford Parma responded

Jenneu, Thank you so much for your kind words based on your recent experience here at Ganley Ford West, We thank you for taking the time to leave us this wonderful feedback!

...
17

Dealership Inventory (197 Vehicles)

used 2023 Volkswagen Jetta car, priced at $17,811
2023 Volkswagen Jetta
used
Rising Blue Metallic exterior
Automatic
Front-wheel Drive
used 2020 GMC Acadia car, priced at $20,165
2020 GMC Acadia
used
Satin Steel Metallic exterior
Automatic
Front-wheel Drive
used 2022 Jeep Compass car, priced at $24,434
2022 Jeep Compass
used
Laser Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Subaru Ascent car, priced at $30,211
2024 Subaru Ascent
used
Cosmic Blue Pearl exterior
Automatic
All-wheel Drive
used 2020 Hyundai Elantra car, priced at $16,764
2020 Hyundai Elantra
used
Lakeside Blue exterior
Automatic
Front-wheel Drive
used 2023 Ford F-150 car, priced at $47,312
2023 Ford F-150
used
Atlas Blue Metallic exterior
Automatic
Four-wheel Drive