CARI SIMPSON | Page 18

Very helpful. Came in with a hybrid malfunction and they discovered a loss battery wire. Came in with a hybrid malfunction and they discovered a loss battery wire. More

by BASTN Verified Customer Verified Customer

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They promptly found the problem. Communicated cost to repair. The issues was repaired much sooner than estimated. Dealership sent someone to my house to pick me up. The entire exper Communicated cost to repair. The issues was repaired much sooner than estimated. Dealership sent someone to my house to pick me up. The entire experience was positive. I have not always had positive experiences with Shottenkirk Service, but this one was positive. I think it should be acknowledged. Thank you. More

by SMCSTAY Verified Customer Verified Customer

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Your people are hard to work with and they're not very informative apparently I've been told that I missed a refuse to have something done when I was never even told about it informative apparently I've been told that I missed a refuse to have something done when I was never even told about it More

by lanier.lisa Verified Customer Verified Customer

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I was very impressed by GARLAND AND CARY in service. I scheduled an oil change online, and was in and out within an hour. The customer service at this Toyota dealership is better than at Mercedes or BMW I scheduled an oil change online, and was in and out within an hour. The customer service at this Toyota dealership is better than at Mercedes or BMW. They wash and vacuumed my car without even asking, or adding more time to the service. I couldn't be any happier. More

by sue Verified Customer Verified Customer

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Garland is always kind, personable, competent, and makes sure the job gets done. She’s an advocate for the customer. I love working with her when I bring my car in for service. sure the job gets done. She’s an advocate for the customer. I love working with her when I bring my car in for service. More

by TEAMTOMPKINS Verified Customer Verified Customer

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Very nice but super pushy tried making promises that he couldn’t just keep so. couldn’t just keep so. More

by FRIDDLE28 Verified Customer Verified Customer

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Finished in a timely matter, excellent worked, washed and cleaned the car, great service thanks cleaned the car, great service thanks More

by JPEARSON30 Verified Customer Verified Customer

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Quick, friendly and professional service. Service for my Toyota will always be done at Shottenkirk. Service for my Toyota will always be done at Shottenkirk. More

by BLLANCASTER26 Verified Customer Verified Customer

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The finance dealer sealed shottenkirks doom when he lied and cheated on my pick up financing. I will never trust him and many of you EVER and cheated on my pick up financing. I will never trust him and many of you EVER More

by TODD4394 Verified Customer Verified Customer

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Very helpful and fast service. They're always friendly and they stand behind the work they do. They're always friendly and they stand behind the work they do. More

by HEIDISMITH1996 Verified Customer Verified Customer

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