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CARI SIMPSON
CARI SIMPSON at Shottenkirk Toyota Granbury

CARI SIMPSON | Page 19

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
5.0
463 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

5.0

463 Reviews

Write a Review

463 Reviews of CARI SIMPSON

May 26, 2022

Dealership Rating
Employee Rating

I like the everything about the place except when I realized I was always waiting in the dealership for a couple hours to get only the tires rotated. I Love Toyotas, I have three. If I buy another I wo More

by TURBOSKYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , John Beckler, Jackson Brannan, Kori Daugherty, Brandon Hickman, Hunter Poimbeauf, Randy Sapp, David Scott, Ricky Swilling

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May 24, 2022

Dealership Rating
Employee Rating

Garland took care of all of my vehicle needs and had the car ready in no time. It had even been washed . More

by J_LGN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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May 13, 2022

Dealership Rating
Employee Rating

Excellent service and detailed feedback about the status of my car. Great problem solving and done in an hour. More

by DEBMILLER52501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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May 18, 2022

Shottenkirk Toyota Granbury responded

DEBMILLER52501, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - !

May 13, 2022

Dealership Rating
Employee Rating

most excellence work done, top job, well informed, done in a timely manner great job More

by JPEARSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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May 18, 2022

Shottenkirk Toyota Granbury responded

JPEARSON30, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

May 11, 2022

Dealership Rating
Employee Rating

excellent services, well informed staff, kept me informed of the services being formed on my car More

by JPEARSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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May 18, 2022

Shottenkirk Toyota Granbury responded

Hello JPEARSON30, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Toyota Granbury. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 10, 2022

Dealership Rating
Employee Rating

Excellent service and really could about updating me as time went by. The service is excellent and very oriented to the customers More

by 9731517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Burr Bisch

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May 18, 2022

Shottenkirk Toyota Granbury responded

Hello 9731517, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Toyota Granbury. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 09, 2022

Dealership Rating
Employee Rating

Garland was very kind and knowledgeable. They listened to my concerns and took notes. Highly recommend! More

by ALEXIA.TUCKER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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May 19, 2022

Shottenkirk Toyota Granbury responded

ALEXIA.TUCKER10, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

May 08, 2022

Dealership Rating
Employee Rating

The price for an oil change was ridiculous ($128), and it doesn’t show the price when scheduling online. I will never go back here for any kind of vehicle service More

by KJACKS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: GARLAND ROBINSON , John Beckler, Jackson Brannan, Hunter Poimbeauf, David Scott

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May 19, 2022

Shottenkirk Toyota Granbury responded

KJACKS123, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-597-5000 so we can discuss some

May 03, 2022

Dealership Rating
Employee Rating

Labor rates are very high. $161.00/hrs. Car was there for 1.68 hrs. Labor cost was $271.00. More

by JARRY ROESSLER
Price
Recommend Dealer
No

Other Employees Tagged: GARLAND ROBINSON

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May 19, 2022

Shottenkirk Toyota Granbury responded

JARRY ROESSLER, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

May 02, 2022

Dealership Rating
Employee Rating

This dealership does good wwork with value for the customer. I will continue to have any work done with them. More

by TECHBERTGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 19, 2022

Shottenkirk Toyota Granbury responded

TECHBERTGR, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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