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CARI SIMPSON

Overview Reviews (463) Inventory (329)

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CARI SIMPSON

CARI SIMPSON | Page 2

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0

463 Reviews

Overview Reviews (463) Inventory (329)

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English

5.0

463 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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463 Reviews of CARI SIMPSON

August 16, 2024

Dealership Rating

Employee Rating

Very good dealership I was very satisfied with everything and the staff is very professional and they are very nice people I enjoyed working with them and the staff is very professional and they are very nice people I enjoyed working with them More

by SUSAN8528

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON

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Aug 17, 2024 -

Shottenkirk Toyota Granbury responded

SUSAN, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

August 08, 2024

Dealership Rating

Employee Rating

I recently had the pleasure of working with Eli Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process. Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle. What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate. When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands. Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for More

by Danny

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Aug 09, 2024 -

Shottenkirk Toyota Granbury responded

Danny, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

August 01, 2024

Dealership Rating

Employee Rating

Great service! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! More

by matthew

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , Mj Davis, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Aug 02, 2024 -

Shottenkirk Toyota Granbury responded

matthew, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

July 11, 2024

Dealership Rating

Employee Rating

He was very nice and caring and I really appreciated everything he did for us everything he did for us More

by mariaguadalupediaz141

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , Mj Davis, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Jul 19, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

June 14, 2024

Dealership Rating

Employee Rating

Friendly and competent people. I trust the people and like the dealership. Good coffee in the waiting room. I trust the people and like the dealership. Good coffee in the waiting room. More

by GARYC99507

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MORIAH LENNINGTON, Tyronne Wells

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Jun 17, 2024 -

Shottenkirk Toyota Granbury responded

GARY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

June 07, 2024

Dealership Rating

Employee Rating

They are average. They do not go above and beyond on sales or service. They aren’t bad but not great either They do not go above and beyond on sales or service. They aren’t bad but not great either More

by Bcvcdoc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: EFRAIN ELI RODRIGUEZ

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Jun 12, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

June 05, 2024

Dealership Rating

Employee Rating

All of the customer service staff, from the person who greets you and finds out what services you need, to the cashier at the end of the transaction, are friendly, professional, and knowledgeable. Also t greets you and finds out what services you need, to the cashier at the end of the transaction, are friendly, professional, and knowledgeable. Also the service was done in a timely manner, and I was kept informed each step of the way. I'm so glad I bought my car here! More

by JONES76048

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , Mj Davis, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Jun 06, 2024 -

Shottenkirk Toyota Granbury responded

May 29, 2024

Dealership Rating

Employee Rating

Moriah is amazing! Definitely visit her if you are bringing your vehicle in for service. Definitely visit her if you are bringing your vehicle in for service. More

by Anthony

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , Mj Davis, MORIAH LENNINGTON

Report | Print

May 30, 2024 -

Shottenkirk Toyota Granbury responded

Anthony, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 07, 2024

Dealership Rating

Employee Rating

Brrok was friendly, knowledgeable and understanding. Fast, smooth just awesome alaround experience. Definitely coming back Fast, smooth just awesome alaround experience. Definitely coming back More

by CARTUNEZ70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: BROOKE PIERCE

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May 08, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 09, 2024

Dealership Rating

Employee Rating

I have both cars serviced there. A 2021 RAV4 and a 2023 4Runner. Garland and the team are always courteous, friendly and knowledgeable. A 2021 RAV4 and a 2023 4Runner. Garland and the team are always courteous, friendly and knowledgeable. More

by Dave

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON , MORIAH LENNINGTON

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Apr 10, 2024 -

Shottenkirk Toyota Granbury responded

Dave, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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