CARI SIMPSON
CARI SIMPSON at Shottenkirk Toyota Granbury

CARI SIMPSON | Page 20

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
4.9
465 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.9

465 Reviews

Write a Review

465 Reviews of CARI SIMPSON

May 03, 2022

Dealership Rating
Employee Rating

Labor rates are very high. $161.00/hrs. Car was there for 1.68 hrs. Labor cost was $271.00. More

by JARRY ROESSLER
Price
Recommend Dealer
No

Other Employees Tagged: GARLAND ROBINSON

May 19, 2022

Shottenkirk Toyota Granbury responded

JARRY ROESSLER, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

May 02, 2022

Dealership Rating
Employee Rating

This dealership does good wwork with value for the customer. I will continue to have any work done with them. More

by TECHBERTGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Shottenkirk Toyota Granbury responded

TECHBERTGR, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 29, 2022

Dealership Rating
Employee Rating

Exceptional! Professional! Serviced department is the best! Management should be appreciated. Great job. 70k maintenance. No hassles for extra work that needed More

by TIMOTHY_SEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , The young lady who greeted me when I pulled in the service department. 5 stars.

May 19, 2022

Shottenkirk Toyota Granbury responded

TIMOTHY_SEARS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 28, 2022

Dealership Rating
Employee Rating

Great service, quickly done with very little wait time. Also very comfortable waiting area to sit in. More

by MORGLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Shottenkirk Toyota Granbury responded

MORGLOCK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 25, 2022

Dealership Rating
Employee Rating

Thank you Garland service representative for always taking care of my vehicle needs. She is a wonderful asset to your company. More

by SUSANNEWOODS102
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

April 22, 2022

Dealership Rating
Employee Rating

Inspection took too long and I had to return the next day for a license bulb to pass inspection. They did okay on everything else. More

by AUDBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 22, 2022

Dealership Rating
Employee Rating

I loved visiting your dealership with my fab Tacoma, 1st time since inheriting 8 cars (4 Mercedes) at my husband’s passing recently. My anxiety is past & I look forward to future visits. Thank you shottenk More

by ANNACLAYTON57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

April 21, 2022

Dealership Rating
Employee Rating

I went in for a vehicle inspection. It took a while longer than I expected, but the total cost was only $7.00, and they washed my very dirty car. What a pleasant surprise! More

by MSVELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 20, 2022

Dealership Rating
Employee Rating

W elove this dealership. We bought our car here and are very pleased with the service we receive. More

by JOSHWHITNEY2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2022

Dealership Rating
Employee Rating

Poor customer service. Unfriendly - absolutely no one made any attempt to greet or even keep me informed as to progress on my car or approach me when looking in the showro More

by DTREAT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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