CARI SIMPSON | Page 28

Everything good, except sales manager used to much pressure on my last purchase and as a result, I will probably not be purchasing my next vehicle from this dealership. I have a vehicle that I like, b pressure on my last purchase and as a result, I will probably not be purchasing my next vehicle from this dealership. I have a vehicle that I like, but after dealing with the former dealership & this being my first experience since Shottenkirk took the dealership, I am not pleased with my last deal. I believe I was pushed off to a rookie sales person and the general manager basically took over the deal. More

by SWEMS2018 Verified Customer Verified Customer

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I had to wait 10 o 15 minutes afer paying before vehicle was readyto go. This is a new experience tht I do not like. Also received a list of 5 expensiv fulshings tht I suspect ae coming from the SALES depa was readyto go. This is a new experience tht I do not like. Also received a list of 5 expensiv fulshings tht I suspect ae coming from the SALES department. I don't need such a list. I know when my vehicle needs wok. I'm not stupid or rich. R Mauer More

by BOB8032MAU Verified Customer Verified Customer

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The employees at this dealership are always very friendly and helpful. Waiting times are reasonable and the facility is clean and well stocked. and helpful. Waiting times are reasonable and the facility is clean and well stocked. More

by TJSBUFFBILLS Verified Customer Verified Customer

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I dropped by just to get a quick wash and it took 50 minutes due to some crazy new process they have. I think I'll pay to have someone else wash it in two minutes. minutes due to some crazy new process they have. I think I'll pay to have someone else wash it in two minutes. More

by ASUTTON64 Verified Customer Verified Customer

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Lack of communication between staff, tried to sell service they just sold me. Not friendly customer service. service they just sold me. Not friendly customer service. More

by KIMGBRIDGE Verified Customer Verified Customer

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Friendly knowledgeable staff from time of arrival through completion. Completes tasks in a timely manor with competitive pricing. completion. Completes tasks in a timely manor with competitive pricing. More

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I had a 2:30 appointment and it took an 1 hour and 45 minutes to service my vehicle. I feel this is approximately 1 hour too long. I put that I would recommend this dealership to others but this is not minutes to service my vehicle. I feel this is approximately 1 hour too long. I put that I would recommend this dealership to others but this is not the first time I have had to wait too long. When I first bought this truck I was super pleased with the service departments time efficiency. More

by DOGLE2 Verified Customer Verified Customer

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Service manager Kirk responded immediately to service problem and made sure car was okay and engine was not damaged. problem and made sure car was okay and engine was not damaged. More

by DRAGONESS50 Verified Customer Verified Customer

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My tires were all at 24psi after they did a tire rotation...I had to inflate them when I arrived home. rotation...I had to inflate them when I arrived home. More

by RORYCORBELL Verified Customer Verified Customer

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Work done as requested in a timely manner and very professional. Competitive prices Service was very assistive. professional. Competitive prices Service was very assistive. More

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