Dealer Reviews
Cars for Sale
Dealer Log In
CARI SIMPSON
CARI SIMPSON | Page 39
SERVICE RETENTION COORDINATOR
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
465 Reviews
Dealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Languages Spoken
English
465 Reviews
Write a Review
465 Reviews of CARI SIMPSON
October 20, 2020
Nicer country folks out here then in the city .I live 5 minutes from Toyota Ft Worth but I came out here. I must say the used tundras are over priced. minutes from Toyota Ft Worth but I came out here. I must say the used tundras are over priced. More
by iii3563
Verified CustomerOther Employees Tagged: Eric Griffith
October 20, 2020
Always friendly and efficient. Always gives choices on services needed. Polite people. Appreciate cleanliness of dealership. Always friendly for last 10 years or so of return visits. Certainly consider f services needed. Polite people. Appreciate cleanliness of dealership. Always friendly for last 10 years or so of return visits. Certainly consider for next car. Still love my red four runner More
by DORICEWORLEY
October 17, 2020
Thank you for the greatest service in town! I’ve always had the best experience at this dealership than any other one I’ve dealt with, especially Oscar Black. had the best experience at this dealership than any other one I’ve dealt with, especially Oscar Black. More
by JUDITHCLEVENGER
Other Employees Tagged: OSCAR BLACK
October 16, 2020
Service was prompt as expected. They had good recommendations on what other services I may have want to have done and when the proper time to do them is. Then they washed my car and brought it to recommendations on what other services I may have want to have done and when the proper time to do them is. Then they washed my car and brought it to the front of the service line. Quality service from Garland again !!! More
by J_LGN82
Other Employees Tagged: GARLAND ROBINSON
October 08, 2020
I waited apprx 1 1/2 - 2 hrs. to get my tires rotated! A nail was in one, so it had to be fixed. No one came to tell me why it was taking so long until I finally found someone who could tell me. Finally, nail was in one, so it had to be fixed. No one came to tell me why it was taking so long until I finally found someone who could tell me. Finally, I left and about 1/2 mi. down Hwy 377, there was a loud noise like a blow-out. Couldn't stop my car because brakes wouldn't work. I was in the right lane (thankfully!!) and I coasted to the shoulder of road. Called Service to tell them I was stranded at 3:15 p.m. and was assured a mechanic would come help. 30 min. later, no one had come to help me! A citizen stopped to help and he called Service Dept. and demanded they get someone down there to help me. Turns out, the mechanic didn't tighten any of the lug nuts on the left front tire!!! This was a potentially horrible accident waiting to happen. Got a loaner car. Next day, had not heard one word from service rep about the status of my car. I heard conflicting stories from mechanic, service reps, head of service dept. I never spoke to someone in authority to address this very disturbing incident. I am not confident that my car will be 100% repaired, as the damage is hidden from view and I just have to TRUST that the person assuring me is not lying to me. I have other complaints, but these are the major issues. My confidence in this dealership, where I have purchased 2 vehicles, is greatly diminished due to the incompetence I have witnessed. More
by SHARI.ATK
Other Employees Tagged: Melissa, Kevin, service manager
September 18, 2020
Tire pressure warning light was back on 6 days after $600 in repairs. The warning light was on after I paid for the repair. I informed them, they took an additional 3 hours to repair again, but clearly stil in repairs. The warning light was on after I paid for the repair. I informed them, they took an additional 3 hours to repair again, but clearly still not properly repaired. I'm now in Florida, can't return. Wasted almost $600. More
by SCOTTDFERGUSON
Other Employees Tagged: GARLAND ROBINSON , John Beckler, Hunter Poimbeauf, David Scott
September 09, 2020
A word A word A word A word A word - I do not like being made to fill this blank space in for nothing to help made to fill this blank space in for nothing to help More
by JOHN.B.GREGG.PE
Other Employees Tagged: GARLAND ROBINSON
September 05, 2020
My wife went to the dealership to have her vehicle inspected. An employee told her it was good to go but did not provide any documentation. She asked if she needed to pay and the employee didn’t know. inspected. An employee told her it was good to go but did not provide any documentation. She asked if she needed to pay and the employee didn’t know. I’m glad my wife in an honest person or y’all would have lost money that day! More
by S.PINKSA
Dealership Inventory (349 Vehicles)
