CARI SIMPSON | Page 40

Very polite and quick to help! Will return for service. Very polite and quick to help! Will return for service. Liked making an appointment online without any hassle. Dealership was very clean and inviti Very polite and quick to help! Will return for service. Liked making an appointment online without any hassle. Dealership was very clean and inviting to come in. More

by EMYRES Verified Customer Verified Customer

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Went in for state inspection. The place looked busy but they had my car inspected and back on the road in about 30 minutes including chasing me to my car with the water bottle that I had forgotten and left they had my car inspected and back on the road in about 30 minutes including chasing me to my car with the water bottle that I had forgotten and left in the lounge. More

by forbcom Verified Customer Verified Customer

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Very professional, helpful, considerate and pleasant. Got the job done in a timely manner. Got our car towed and checked out quickly, especially on a very hot day. the job done in a timely manner. Got our car towed and checked out quickly, especially on a very hot day. More

by GABBY65 Verified Customer Verified Customer

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I brought my RAV4 in for a routine oil change. They were very nice and courteous. I had about an hour wait. Then he was all finished came back all smiles and and sent me to pay out and the lady was very very nice and courteous. I had about an hour wait. Then he was all finished came back all smiles and and sent me to pay out and the lady was very nice as well. A very nice and pleasant experience More

by DARLA.FOREMAN Verified Customer Verified Customer

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I brought my 2019 RAV4 in for schedule sservice. I I brought my 2019 RAV4 in for schedule s service. I already knew that I would be satisfied from the the moment I was greeted by your professional and I brought my 2019 RAV4 in for schedule s service. I already knew that I would be satisfied from the the moment I was greeted by your professional and courteous staff in the Service Dept. From the service rep to the technicians to the receptionist. I had been a Treat to continue to bring my vehicle to Shottenburg. Thank you! Much continuous Blessings to all the staff at your dealership. More

by IBWILLIAMS351 Verified Customer Verified Customer

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First, when I pulled up to the service bay I waited probably 5 minutes and nobody came out to help me. I had to go in and ask the lady at the counter if she could get some one to help me. After they ha probably 5 minutes and nobody came out to help me. I had to go in and ask the lady at the counter if she could get some one to help me. After they had finished working on my truckI saw them pull up and leave it in the drive. I waited for a while to hear my name called but had to find someone and ask if they were finished with my truck. More

by PTTOWNLEY Verified Customer Verified Customer

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Waited almost 3 hours for oil change and tire rotation. Otherwise the workers are good but not sure why so slow on this particular service Otherwise the workers are good but not sure why so slow on this particular service More

by Jbuck Verified Customer Verified Customer

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(Oil change/tire rotation) What is the point of scheduling an appointment, only to get there on time and then wait for two hours for a 15 minute maintenance job? Don’t offer appointments, if you’re scheduling an appointment, only to get there on time and then wait for two hours for a 15 minute maintenance job? Don’t offer appointments, if you’re going to over book, or work on a first come, first serve basis. More

by GARRETTGILBERT32 Verified Customer Verified Customer

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Friendly,helpful, and listened to what I needed. Would recommend people to go to dealer for purchasing cars or getting service done to car. Thanks recommend people to go to dealer for purchasing cars or getting service done to car. Thanks More

by GENEVAADAY Verified Customer Verified Customer

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Great job! From time in to finish was exactly what they said it would take. Enjoyed free car wash but disappointed wasn’t vacuumed. Comfortable waiting area! said it would take. Enjoyed free car wash but disappointed wasn’t vacuumed. Comfortable waiting area! More

by PATTI7 Verified Customer Verified Customer

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