CARI SIMPSON | Page 41

Helpful, friendly, trustworthy , Johnny-on-the-spot, never a disappointment in dealing with this dealership. From salesman, Oscar Black, to the cashier, service department- all very professional! never a disappointment in dealing with this dealership. From salesman, Oscar Black, to the cashier, service department- all very professional! More

by GABBY65 Verified Customer Verified Customer

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Kevin , Service Writer, was awesome professional and friendly.He spent time with me addressing my concern. I’m a new Tacoma owner, still not used to the hesitation at lower speeds. I’ve been told in the friendly.He spent time with me addressing my concern. I’m a new Tacoma owner, still not used to the hesitation at lower speeds. I’ve been told in the past this is normal and somewhat a common complaint. Kevin was the first Service Writer who actually drove my truck to see what my concern was. He concurred with the past info given, this was normal, made me feel better that he actually drove it! Thanks More

by WILLSEY.C Verified Customer Verified Customer

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Never had any issues with the service department. I just wish Toyota would get the "fix" for my Tacoma done and to the dealers. I've been dealing with acceleration and engine hesitation issues since I bough wish Toyota would get the "fix" for my Tacoma done and to the dealers. I've been dealing with acceleration and engine hesitation issues since I bought the vehicle (new). It would be nice to get more help from the dealer than telling me every time they are waiting on Toyota though. More

by THOMPER49 Verified Customer Verified Customer

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I Cynthia Parish had my oil changed and air bags serviced... that was a busy day! Melissa worked well with me with what she had to do. I was very happy because my wait was not long at all. Cari th serviced... that was a busy day! Melissa worked well with me with what she had to do. I was very happy because my wait was not long at all. Cari the cashier checked me out in no time, which made it even better. I was very pleased with the overall service. More

by CEECEEPARI Verified Customer Verified Customer

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Great people and great place from sales to service and body shop. I’ve dealt with all of them and great. Thank you all at Shottenkirk body shop. I’ve dealt with all of them and great. Thank you all at Shottenkirk More

by Ron DROUIN slap Verified Customer Verified Customer

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I believe her name was Gaby (?) In the service dept, was wonderful. She explained about the stupid rodents that ate my car, and what caused it. Then she assured me that they weren't going to be using that s wonderful. She explained about the stupid rodents that ate my car, and what caused it. Then she assured me that they weren't going to be using that soy based wrap, that attracts rodents, on my repair. It took longer than I thought, but they gave me a loaner so I didn't have to rent a car. So, Gaby was great! Unfortunately I don't know exactly how the technician did, but as of today, it's running great. More

by DIBBLECANNIS Verified Customer Verified Customer

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Always My #1 Choice I have been taking my 2018 Camry since Shottenkirk Toyota Granbury has been there. I have always been able to call and and make same day appointments I have been taking my 2018 Camry since Shottenkirk Toyota Granbury has been there. I have always been able to call and and make same day appointments for service. No wait, very professional and friendly service, and car is ready to go quickly. They have a nice waiting area with large round tables, a fireplace, and a big screen TV. I bring my laptop to use with their free wireless internet, but never get too much work done before my car is ready to go. This is my #1 place to go for car service. More

by KENNETH.PEAKE Verified Customer Verified Customer

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Cari and Melissa are the best Wonderful customer service Cari and Melissa are the best Wonderful customer service They both work real hard and care about the customer experience They listen to your con Cari and Melissa are the best Wonderful customer service They both work real hard and care about the customer experience They listen to your concerns More

by CEASTER1109 Verified Customer Verified Customer

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ABSOLUTELY GREAT DEALERSHIPS WITH THE BEST PEOPLE. Mr Black is excellent. No pressure, he makes you feel at home. The best experience buying a car. Black is excellent. No pressure, he makes you feel at home. The best experience buying a car. More

by MARTIN.CLAUDIA10 Verified Customer Verified Customer

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Everyone I came in contact with today was very polite, courteous, and professional. I was well pleased with the service I received today. Thank you. courteous, and professional. I was well pleased with the service I received today. Thank you. More

by judywh14 Verified Customer Verified Customer

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