Dealer Reviews
Cars for Sale
Dealer Log In
CARI SIMPSON
CARI SIMPSON | Page 43
SERVICE RETENTION COORDINATOR
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
463 Reviews
Dealership Experience
17 yrs, 9 mos
Industry Experience
17 yrs, 9 mos
Languages Spoken
English
463 Reviews
Write a Review
463 Reviews of CARI SIMPSON
June 18, 2020
Excellent service as always! I made an appointment over the phone and the young lady was very sweet. I arrived at the dealer on tine and they took the car and didn’t have to wait that much. the phone and the young lady was very sweet. I arrived at the dealer on tine and they took the car and didn’t have to wait that much. More
by JANETCITA_2000
Verified CustomerOther Employees Tagged: GARLAND ROBINSON
June 17, 2020
Service is friendly. Only had the warranty maintenance done. No other issues. A little long with an appointment scheduled but overall a good experience. Will go back for next service due. done. No other issues. A little long with an appointment scheduled but overall a good experience. Will go back for next service due. More
by SHERRY_02
Other Employees Tagged: GARLAND ROBINSON
June 17, 2020
Polite and Professional Very professional and polite team from the service managers to the front desk. Very accommodating waiting area and I really appreciate the scheduling Very professional and polite team from the service managers to the front desk. Very accommodating waiting area and I really appreciate the scheduling service, very easy to use.. More
by JIMRIEBER
June 17, 2020
Great Service - Always!!! Love Shottenkirk Toyota and the people who work there. Always great service!! Brought it in for my 15K service, They found a strut that was needing Love Shottenkirk Toyota and the people who work there. Always great service!! Brought it in for my 15K service, They found a strut that was needing to be replaced. It was done at my convenience and at no cost as it was under warranty. More
by RDODELL7
June 15, 2020
Excellent service advisor I went in with a CNA tire warranty and it was promptly taken care of. The service advisor knew what to do. The warranty allowed me to go anywhere so I I went in with a CNA tire warranty and it was promptly taken care of. The service advisor knew what to do. The warranty allowed me to go anywhere so I went to discount tires first cause it was much closer and I was riding on a doughnut spare tire. The guy at the counter looked lost when I handed him the warranty paper . I had already contacted CNA and was pre approved. He told me twice it would be a long process. They obviously did not want to deal with it so I told them I'd go to Toyota instead. That was a wise move. More
by GUITARBOB9
Other Employees Tagged: GARLAND ROBINSON
June 09, 2020
bad info Was told we needed a serpentine belt. Went to another service center three techs (ASE certified) who said there was no issue with the belt. This is th Was told we needed a serpentine belt. Went to another service center three techs (ASE certified) who said there was no issue with the belt. This is the second time your techs messed up a diagnostic on my car. Having Problems with our radio. One you all replaced; was told I would have to replace it. Only had it three years. Not happy!!!! More
by BLADESMN
June 04, 2020
Unprepared Have used this dealership for 7+ years and service has normally been very good. This time, I called for an appointment and took my corvette in for an Have used this dealership for 7+ years and service has normally been very good. This time, I called for an appointment and took my corvette in for an oil change. I acknowledge it sits very low to the ground and, because of that, they were apparently not adequately prepared to work on it. I had to wait for more than an hour and half until they could get a skilled technician and proper equipment to complete the oil change. Once that came together, the job was finished in minutes. I feel I should have been informed of the potential problem and I could have gone elsewhere and saved myself a good deal of time and frustration. I'm sure I will next time. More
by J&J17
June 01, 2020
easy in and out. great communication ask for Malissa .... she's the best. I drive from Fort Worth for my Toyota service.As a mater of fact i have recommended this shop to my friend with a ask for Malissa .... she's the best. I drive from Fort Worth for my Toyota service.As a mater of fact i have recommended this shop to my friend with a Chevy also. didn't see Cari this time but shes awesome too More
by AADUG
Other Employees Tagged: OSCAR BLACK , Malissa from service
May 25, 2020
Overall, the people that helped me out we friendly and nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. More
by RAISEDONRADIO1
Other Employees Tagged: GARLAND ROBINSON
Dealership Inventory (350 Vehicles)
