CARI SIMPSON | Page 44
SERVICE RETENTION COORDINATOR
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
Dealership Experience
17 yrs, 9 mos
Industry Experience
17 yrs, 9 mos
Languages Spoken
English
463 Reviews
Write a Review463 Reviews of CARI SIMPSON
May 22, 2020
Excellet Customer Service The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and cont The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and contacted me frequently on updates. I would definitely recommend anyone to Shottenkirk Toyota for work on their vehicle. More
Other Employees Tagged: Hunter Poimbeauf
May 22, 2020
Quick, courteous service I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccab I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccable. More
Other Employees Tagged: Hunter Poimbeauf, David Scott
May 18, 2020
Expectations were met without any issues. Nothing outstanding or disappointing. 25 word minimum unnessary to convert my thoughts. Blah Blah Blah Blah Blah Blah Blah Blah outstanding or disappointing. 25 word minimum unnessary to convert my thoughts. Blah Blah Blah Blah Blah Blah Blah Blah More
May 16, 2020
Always courteous, professional, and with the best humor. Oh I see it has to be a twenty-five word minimum. Well, a Scotsman, an Englishman, and an Irishman walk into a bar... Oh I see it has to be a twenty-five word minimum. Well, a Scotsman, an Englishman, and an Irishman walk into a bar... More
Other Employees Tagged: GARLAND ROBINSON , Hunter Poimbeauf, Melissa Cates
May 15, 2020
Excellent service! The service advisor who assisted me did an awesome job! I would definitely go back for service or to purchase another car. You did well! The service advisor who assisted me did an awesome job! I would definitely go back for service or to purchase another car. You did well! More
Other Employees Tagged: GARLAND ROBINSON
May 14, 2020
Great customer service completed recall and scheduled maintenance. Clean comfortable waiting room. Easy to schedule service. Car clean and courteous delivery of car Recommend this dealership maintenance. Clean comfortable waiting room. Easy to schedule service. Car clean and courteous delivery of car Recommend this dealership More
May 12, 2020
Warranty Service The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the al The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the alignment and even did a road test after checking iit. Enjoyed the service experience. More
Other Employees Tagged: OSCAR BLACK, GARLAND ROBINSON
May 08, 2020
Extremely long wait with appointment. My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in l My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in less then an hour. Then on the way out to get her car upon completion she was told something went wrong and the check engine light was on after the oil change. They corrected with no explanation. She was also told the car wash was not working so they could not wash it. She look outside and cars were going through the car wash? My past experience is it's hit and miss as far as good service, this isn't the first time we have had to wait this long with an appointment. More
Other Employees Tagged: GARLAND ROBINSON , John Beckler, Hunter Poimbeauf, David Scott
May 07, 2020
Part recall and oil change Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that was pleasant to wait in. More
May 06, 2020
Baught a certified preowned vehicle, have always used the service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. More
Other Employees Tagged: GARLAND ROBINSON , Brandon Hickman

