CARI SIMPSON | Page 44

easy in and out. great communication ask for Malissa .... she's the best. I drive from Fort Worth for my Toyota service.As a mater of fact i have recommended this shop to my friend with a ask for Malissa .... she's the best. I drive from Fort Worth for my Toyota service.As a mater of fact i have recommended this shop to my friend with a Chevy also. didn't see Cari this time but shes awesome too More

by AADUG Verified Customer Verified Customer

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Overall, the people that helped me out we friendly and nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. More

by RAISEDONRADIO1 Verified Customer Verified Customer

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Excellet Customer Service The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and cont The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and contacted me frequently on updates. I would definitely recommend anyone to Shottenkirk Toyota for work on their vehicle. More

by SUZIE_LITTLE Verified Customer Verified Customer

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Quick, courteous service I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccab I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccable. More

by JTJANK1 Verified Customer Verified Customer

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Expectations were met without any issues. Nothing outstanding or disappointing. 25 word minimum unnessary to convert my thoughts. Blah Blah Blah Blah Blah Blah Blah Blah outstanding or disappointing. 25 word minimum unnessary to convert my thoughts. Blah Blah Blah Blah Blah Blah Blah Blah More

by JANEGCARROLL Verified Customer Verified Customer

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Always courteous, professional, and with the best humor. Oh I see it has to be a twenty-five word minimum. Well, a Scotsman, an Englishman, and an Irishman walk into a bar... Oh I see it has to be a twenty-five word minimum. Well, a Scotsman, an Englishman, and an Irishman walk into a bar... More

by NIGEL.CAFFIENE Verified Customer Verified Customer

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Excellent service! The service advisor who assisted me did an awesome job! I would definitely go back for service or to purchase another car. You did well! The service advisor who assisted me did an awesome job! I would definitely go back for service or to purchase another car. You did well! More

by vbaker0 Verified Customer Verified Customer

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Great customer service completed recall and scheduled maintenance. Clean comfortable waiting room. Easy to schedule service. Car clean and courteous delivery of car Recommend this dealership maintenance. Clean comfortable waiting room. Easy to schedule service. Car clean and courteous delivery of car Recommend this dealership More

by TROY.PARKER62 Verified Customer Verified Customer

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Warranty Service The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the al The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the alignment and even did a road test after checking iit. Enjoyed the service experience. More

by JOHNALLEN1 Verified Customer Verified Customer

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Extremely long wait with appointment. My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in l My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in less then an hour. Then on the way out to get her car upon completion she was told something went wrong and the check engine light was on after the oil change. They corrected with no explanation. She was also told the car wash was not working so they could not wash it. She look outside and cars were going through the car wash? My past experience is it's hit and miss as far as good service, this isn't the first time we have had to wait this long with an appointment. More

by JIM@BULLHORNELECTRIC.COM Verified Customer Verified Customer

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