CARI SIMPSON
CARI SIMPSON at Shottenkirk Toyota Granbury

CARI SIMPSON | Page 7

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
4.9
465 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.9

465 Reviews

Write a Review

465 Reviews of CARI SIMPSON

May 02, 2023

Dealership Rating
Employee Rating

Very fast, very fine, very capable. Responded quickly, communicated clearly, showed responsibility, showed concern and politeness. More

by KATHERINE.HALL0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus

May 02, 2023

Shottenkirk Toyota Granbury responded

@KATHERINE.HALL0825, Thank you for your 5-star review. We truly appreciate your business and look forward to serving you again.

May 02, 2023

KATHERINE.HALL0825 responded

I shall return.

May 02, 2023

Dealership Rating
Employee Rating

I use this dealership, for service on my Tacoma, due to Garland. She is incredibly helpful and truly understands great customer service. Great service is hard to find nowadays, but Garland gets the concept More

by Vicandkimmcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

May 02, 2023

Shottenkirk Toyota Granbury responded

@Vicandkimmcleod, Thank you for your 5-star review and the kind words about Garland. She truly does understand, and deliver great customer service. We appreciate your business and look forward to seeing you next time.

May 01, 2023

Dealership Rating
Employee Rating

Everything was timely, everyone was nice and friendly. I only used Shottenkirks because of the great service More

by emeryrde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

May 01, 2023

Shottenkirk Toyota Granbury responded

Thank you emeryrde for your kind review. We appreciate you business and look forward to seeing you on your next service.

April 28, 2023

Dealership Rating
Employee Rating

I had great service . It was done in a timely manner and I Had a complimentary birthday full device car wash /detail! More

by GRACBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Floroplus

Apr 29, 2023

Shottenkirk Toyota Granbury responded

Thank you GRACBE for your positive review and for being a Shottenkirk Toyota of Granbury customer.

April 19, 2023

Dealership Rating
Employee Rating

Rob communicated well about all progress with services being done. He gave good advice and we discussed parts I didn't need at this time and also parts that I might as well put in now, saving potential pr More

by S77011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Floroplus

April 13, 2023

Dealership Rating
Employee Rating

Shottenkirk always does a great job of taking care of us. We will always be a customer. More

by BOUVIERBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Rob Floroplus

April 13, 2023

Dealership Rating
Employee Rating

Shottenkirk always does a great job of taking care of us. We will always be a customer. More

by BOUVIERBABIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Rob Floroplus

April 06, 2023

Dealership Rating
Employee Rating

I started my new car search online and they did a great job giving me all the information I need to make the hour long drive to come and purchase More

by ALICIAMCCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

April 06, 2023

Dealership Rating
Employee Rating

Always top-notch service at Toyota of Granbury. The communication was great and my vehicle was clean when I picked it up. More

by Rmg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ , Rob Floroplus

March 31, 2023

Dealership Rating
Employee Rating

Service was very good. Cost high, but I guess it can't be avoided. Service personnel were polite, efficient, friendly---good. More

by MICROTOME42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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