CARI SIMPSON
CARI SIMPSON at Shottenkirk Toyota Granbury

CARI SIMPSON | Page 6

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
5.0
463 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English English

5.0

463 Reviews

Write a Review

463 Reviews of CARI SIMPSON

June 09, 2023

Dealership Rating
Employee Rating

Always great service. They are quick and always very friendly. Love the staff!!! Very clean area to wait in. They always keep you updated on the progress. Love the text me More

by JONATHANSTMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE, GARLAND ROBINSON , Rob Floroplus, Denise Boone

Jun 13, 2023

Shottenkirk Toyota Granbury responded

Thank you JONATHANSTMOM for your glowing review. We appreciate your continued business and look forward to seeing you next time. Shottenkirk Toyota of Granbury

June 07, 2023

Dealership Rating
Employee Rating

Garland has always taken care of my truck and i would not let anyone other than her take care of my truck More

by JRAG76049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

Jun 16, 2023

Shottenkirk Toyota Granbury responded

Thank you JRAG76049 for your kind words about Garland. We agree that she is awesome at what she does. We really appreciate your business. See you next time. Shottenkirk Toyota Granbury

June 04, 2023

Dealership Rating
Employee Rating

excellent, kept me well informed about what was going on while they were servicing my car. More

by JPEARSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Floroplus

Jun 05, 2023

Shottenkirk Toyota Granbury responded

Thank you for your positive review JPEARSON30. We appreciate your business and look forward to seeing you next time.

May 22, 2023

Dealership Rating
Employee Rating

They really need decent receptionists. I give them receptionists 10% out of 100%. Otherwise, they are good. More

by KATHERINE.HALL0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus

May 22, 2023

Dealership Rating
Employee Rating

Shottenirk Toyota has always provided great service. Their staff is always friendly and helpful. After the service I received this past Saturday, my Camry is running even smoother than before. Yo More

by simpsond0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE, GARLAND ROBINSON, BARRY SCHWERDT JR, ALEX RODRIGUEZ, CRAIG HOFER , Morgan Collins, Rob Floroplus, Robert Grant, Heath Kidder

May 10, 2023

Dealership Rating
Employee Rating

I always enjoy my time at Shottenkirk Toyota. I am treated with respect, the waiting area is pleasant. The service advisor was efficient—and, they washed my car. More

by MSVELA
Service Time
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

May 11, 2023

Shottenkirk Toyota Granbury responded

MSVELA, Thank you for your 5-Star review. We always appreciate the opportunity to serve you. See you next time.

May 05, 2023

Dealership Rating
Employee Rating

This is the best Toyota dealership and all of Texas. My husband and I have purchased three Toyotas at this dealership over the years and have maintained our service for each of our automobiles here they More

by GERI.LOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

May 09, 2023

Shottenkirk Toyota Granbury responded

Thank you GERI.LOWRY for your glowing review. We truly appreciate your business and look forward to serving you in the future.

May 05, 2023

Dealership Rating
Employee Rating

I drive from Keller Texas all the way to Granbury for service at this dealership. They are by far the best Toyota dealership I have ever been acquainted with in over 20 years. I will still keep coming he More

by GERI.LOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ , Rob Floroplus, Robert Grant

May 09, 2023

Shottenkirk Toyota Granbury responded

Thanks for this fantastic review. We appreciate your business.

May 02, 2023

Dealership Rating
Employee Rating

Very fast, very fine, very capable. Responded quickly, communicated clearly, showed responsibility, showed concern and politeness. More

by KATHERINE.HALL0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , Rob Floroplus

May 02, 2023

Shottenkirk Toyota Granbury responded

@KATHERINE.HALL0825, Thank you for your 5-star review. We truly appreciate your business and look forward to serving you again.

May 02, 2023

KATHERINE.HALL0825 responded

I shall return.

May 02, 2023

Dealership Rating
Employee Rating

I use this dealership, for service on my Tacoma, due to Garland. She is incredibly helpful and truly understands great customer service. Great service is hard to find nowadays, but Garland gets the concept More

by Vicandkimmcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

May 02, 2023

Shottenkirk Toyota Granbury responded

@Vicandkimmcleod, Thank you for your 5-star review and the kind words about Garland. She truly does understand, and deliver great customer service. We appreciate your business and look forward to seeing you next time.

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