CBC ADS | Page 22

Great job, fast service and friendly staff. Bob Castro as always was a first rate professional. He is one of the best reasons to go there. Bob Castro as always was a first rate professional. He is one of the best reasons to go there. More

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Great location, excellent customer care and great hospitality. People working there are awesome keep it up with warm regards hospitality. People working there are awesome keep it up with warm regards More

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I bought Hyundai Santa fe 2023 after that financing offer me differents policy but I ONLY accepted the oil change, when I get the bill what surprise they added me two policies I didn’t accept before .The fro me differents policy but I ONLY accepted the oil change, when I get the bill what surprise they added me two policies I didn’t accept before .The front passenger seatbelt does not work correctly. I had reported it to them and still waiting on a response. When I called for an update they told me that it has been resolved, but it has not been resolved. I can’t take my family on a ride because of safety concern about the seatbelt. I am very disappointed .for the piece I paid I’m not recommending this dealer More

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Clean friendly caring professional the personnel were attentive nothing short of my experience was other than the best attentive nothing short of my experience was other than the best More

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Good communication, friendliness, and a good deal. The salesman, Sean , and the finance person were excellent The salesman, Sean , and the finance person were excellent More

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Great service at the Woodbridge location they got me in and out in no time, oh they washed my car clean. and out in no time, oh they washed my car clean. More

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Had exact car and price negotiated via phone/online (only reason this isn't a 1 star). Showed up the next day and it took 4 hours to get the paperwork completed on a pre-negotiated deal. Every step took long reason this isn't a 1 star). Showed up the next day and it took 4 hours to get the paperwork completed on a pre-negotiated deal. Every step took long. Additionally, the saleswoman had next to no knowledge of the process and the car itself. Every question required someone else to help and I knew more about the car than she did. More

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The entire staff, from the young men and women to the gentleman behind the service desk were very respectful. The overall experience was very pleasant and stress-free. gentleman behind the service desk were very respectful. The overall experience was very pleasant and stress-free. More

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My follow up they told me they have to order the part, will arrive in 2 or 3 days and I will hear back from my service advisor. I called 3rd day part was not in. Upon my every day follow part came in afte will arrive in 2 or 3 days and I will hear back from my service advisor. I called 3rd day part was not in. Upon my every day follow part came in after a week on Friday. Then I was told on Saturday they just do oil service maintenance. The next appiontment will be on Monday? I dropped off my Touson at 10:15am on Monday, same I was told it will be done in couple of hours but after my few calls, I was able to get it back at 3:15pm? I guess it due to under hyundai warranty coverage koons dealership was least interested to fixed my repairs? This is the 2nd time I have very bad experience at Koons dealership. More

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The service representative was very nice and kind. I am overall satisfied with the service provided. I am overall satisfied with the service provided. More

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