CJ Phan | Page 4

I enjoyed Darren Wilkerson! For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, For the last almost 15 years I have come back to Niello-Elk Grove Bmw just because of Darren Wilkerson. I have purchased one 328i, three 5 series, one X6, and one 740i over the years. His after sales service and follow up is par excellence. He is a genuine human being and a smart salesperson who understands the importance of letting the customer feel that they have come out of the deal with more. He’s like family and I would highly recommend him to any potential clients who look forward to a quality experience More

by LASHANDA.R.WARD Verified Customer Verified Customer

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I enjoy the whole buying experience, specially CJ Phan was good help, thanks to all. was good help, thanks to all. More

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Awesome dealership and we got the best trade in value and the great car.that we liled. the great car.that we liled. More

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All staff provided good customer service overall at all categories from shopping to buying the car. categories from shopping to buying the car. More

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Very professional sales and finance team. We had a wonderful experience given that this is the first car we’ve purchased in over 10 years. The staff was reassuring and the process was seamle We had a wonderful experience given that this is the first car we’ve purchased in over 10 years. The staff was reassuring and the process was seamless. Overall, we walked away, very happy and satisfied with our experience. More

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From the minute I first spoke with CJ on the phone, to meeting him in person my experience with him and everyone at Niello BWM Elk Grove was wonderful. It made my car purchase one of the easiest and so g meeting him in person my experience with him and everyone at Niello BWM Elk Grove was wonderful. It made my car purchase one of the easiest and so grateful to have met such a great group of individuals! More

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Had an awesome experience at Niello BMW! CJ was super helpful and got me approved. Highly recommend! CJ was super helpful and got me approved. Highly recommend! More

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This was my first visit to BMW Elk Grove and had a great experience – nice showroom and the staff was welcoming, knowledgeable, accommodating and very professional. Working with CJ was great from start to experience – nice showroom and the staff was welcoming, knowledgeable, accommodating and very professional. Working with CJ was great from start to finish. His personable, engaging and non-pressure approach was appreciated. He patiently indulged me with all of my questions, made my wife and I feel comfortable during our initial visit, was thoughtful and thorough in his follow up and helpful in his guidance throughout the process to meet my needs. Highly recommend working with him. More

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Great experience all around. Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive for me. On top of that, their terms were the best of all the BMW dealers I visited. Highly recommend this sales team. More

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CJ went above and beyond! His communication with us the night before we drove 3 hours from San Jose to Elk Grove to see a car was so appreciated. CJ also called us the morning His communication with us the night before we drove 3 hours from San Jose to Elk Grove to see a car was so appreciated. CJ also called us the morning of letting us know that the car was still there really put us at peace. Thank you CJ More

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