COREY BIERS | Page 8

Totally disappointed, had an appointment for 11:30 oil change and tire rotation left 2.5 hours later, never given choice or opportunity to reschedule, was told mechanic removed a nail without consultation change and tire rotation left 2.5 hours later, never given choice or opportunity to reschedule, was told mechanic removed a nail without consultation, resulting in either a new tire at my expense or patch. This was my first and last oil change at Beaver More

by mscoleman925 Verified Customer Verified Customer

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My turbo went out. It was all good and covered under warranty. They installed the new turbo and I drove it for i believe a day and it gave me the same error message. I It was all good and covered under warranty. They installed the new turbo and I drove it for i believe a day and it gave me the same error message. I took it back to them and found out that something came loose from the work they did. They fixed that issue and gave it back to me and I drove it for a couple more days and it stalled on me. I took it back to them for a 3rd time just for them to tell me that I need a new battery and they were going to charge me close to $400 to install it. I picked the car up and installed it myself and saved myself $200. More

by Bucco5392 Verified Customer Verified Customer

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Evan did not communicate with me at all, not even a hello when I arrived. There was absolutely no communication on the progress of my oil change. I waited 2 hours and finally went outside myself to check on when I arrived. There was absolutely no communication on the progress of my oil change. I waited 2 hours and finally went outside myself to check on the status of my vehicle. The gentleman that greeted me outside when I pulled up for my service finally helped me. He informed me that my vehicle was done and that Evan was on a lunch break which is why I was not informed my vehicle was ready. Another service advisor cashed me out and I was on my way. My question is, if I wouldn't have taken it upon myself to check on my vehicle, how long would I have sat and waited before being told that my vehicle was ready? Evan needs to work on his communication skills,in the 2 hours that I was there he did not speak to me once. Poor customer service. More

by bambigurl86 Verified Customer Verified Customer

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I brought my vehicle in to be serviced for an oil change, upon arrival I was greeted and offered to wait in the sitting area until my vehicle was done being serviced. The staff were awesome throughout the ti upon arrival I was greeted and offered to wait in the sitting area until my vehicle was done being serviced. The staff were awesome throughout the time my vehicle was being serviced! Thanks! More

by TOLBERTTIERRA05 Verified Customer Verified Customer

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I did not meet Corey until my service was completed & he was checking me out. He was not overly friendly, somewhat subdued. was checking me out. He was not overly friendly, somewhat subdued. More

by LEETREJBAL Verified Customer Verified Customer

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Neil was absolutely incredible helping take care of me and my husband, especially me as I was very picky and indecisive on what car I wanted lol. He was very patient and got us all the crazy details I nee and my husband, especially me as I was very picky and indecisive on what car I wanted lol. He was very patient and got us all the crazy details I needed to pick the best car for me! More

by kearstens Verified Customer Verified Customer

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They make you feel unwelcomed if you buy a used car from them and they make you buy tbe warranty but want you to have service done elsewhere . Then loaner car they say don’t smoke but the car they give you them and they make you buy tbe warranty but want you to have service done elsewhere . Then loaner car they say don’t smoke but the car they give you smells like weed! Manager Chris is awful More

by max1gator Verified Customer Verified Customer

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Everyone at Beaver Chevy is fantastic! We really appreciate the family atmosphere that the company has! We really appreciate the family atmosphere that the company has! More

by nikkiparker Verified Customer Verified Customer

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Corey was excellent and had great communication with me regarding my truck. My truck was complete in a timely manner. I would highly recommend using Beaver Chevrolet. regarding my truck. My truck was complete in a timely manner. I would highly recommend using Beaver Chevrolet. More

by DEBRA Verified Customer Verified Customer

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My FREE oil change was excellent. Prompt service and great customer service keeps me coming back. Prompt service and great customer service keeps me coming back. More

by jetman955 Verified Customer Verified Customer

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