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Cailyn Dacus
72 Reviews
Hi, I’m Cailyn, Service Advisor here at Toyota of Easley. I was born and raised in Honea Path, SC, and I bring a strong work ethic, a passion for helping others, automotive knowledge to our team. Whether you're in for routine maintenance or a major repair, my goal is to get your vehicle back on the road quickly and keep it running at its best. I’ve been working for Toyota of Easley almost two years—but I bring over a decade of customer service experience to the table. My top priority is making sure your visit is smooth, straightforward, and that your vehicle gets the attention it deserves to stay safe and reliable on the road. Outside of work, I’m an avid outdoorsman. You’ll often find me hunting, fishing, off-roading, or racing either 4wheelers or cars on the weekends with my boyfriend. I’m also a proud dog parent to four American Bullies who are truly my babies. And if it’s football season aside from Whitetail hunting, you can bet I’m cheering on my Clemson Tigers—Go Tigers!
Read moreDealership Experience
2 yrs, 2 mos
Industry Experience
2 yrs, 2 mos
72 Reviews
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72 Reviews of Cailyn Dacus
Verified Customer
March 15, 2026
I had an excellent experience with the service department at Toyota of Easley, and I especially want to recognize Service Advisor Cailyn Dacus for the outstanding way she handled my recent visit. I take t at Toyota of Easley, and I especially want to recognize Service Advisor Cailyn Dacus for the outstanding way she handled my recent visit. I take the maintenance of my truck very seriously, and Cailyn immediately showed the kind of professionalism and attention to detail that customers hope for when bringing a vehicle in for service. Instead of simply recommending services, she worked with the technician to verify the actual condition of the vehicle so decisions could be made based on real information. A great example of this involved a recommended brake fluid service. Rather than automatically performing the service, Cailyn arranged for the technician to test the fluid using a contamination test strip. She personally called me back, explained the results, and walked through the reasoning with me. The test showed the fluid was still in good condition, and she was completely transparent that the service could reasonably wait. That level of honesty builds real trust with customers. I understand service departments have metrics and that selling services is part of running a business, but what impressed me most was that Cailyn focused on doing what was right for the vehicle rather than simply pushing a service that day. That kind of integrity is exactly why I have brought both of my vehicles exclusively to Toyota of Easley for the past six years, and why I will continue to do so. And when the brake fluid service is actually due, I will absolutely be returning here to have it done. The entire visit was smooth and professional from start to finish, and the work performed was excellent. Toyota of Easley should be proud of the team they have, and Cailyn Dacus in particular made this a truly exceptional service experience. More
by grafixguy
March 09, 2026
While it took a bit longer to complete the recall on my vehicle, the staff were professional and accommodating anf the waiting room was comfortable. vehicle, the staff were professional and accommodating anf the waiting room was comfortable. More
by matonispetrina
Other Employees Tagged: Jacinda Beaudoin
February 24, 2026
I planned appointment weeks ahead within first appointment. Didn’t start work until after 2. Pickup scheduled for 430. Text at 430 stating it will be another hour. I was alone at 545 in the waitin appointment. Didn’t start work until after 2. Pickup scheduled for 430. Text at 430 stating it will be another hour. I was alone at 545 in the waiting room. Cailyn says they dont start until late, then eat lunch then work. 9.5 hrs then an absurd excuse. Next time sat we waited late and we screwed you, instead it takes 9.5 hours for a non-oil change service and brake recall. Bought 2.cars here. Service here. WAY LET DOWN.BY THE NORRIS ORGANIZATION. More
by wizardfarms
February 16, 2026
Siempre a sido un muy buena atención y muy profesional, muchas gracias a todos el colectivo muchas gracias a todos el colectivo More
by ignacioluisecheverria
Other Employees Tagged: Jacinda Beaudoin, Jarred Anderson, Kevin Biddle, Tristan Stokes, Jim Cody, Jessica Jacobo , Christy Edens
February 14, 2026
When I arrived at the dealership I stated to them I would like to have the drive shaft greased this was not done also the skid plate has five bolts that attaches it three of them are missing now they were th like to have the drive shaft greased this was not done also the skid plate has five bolts that attaches it three of them are missing now they were there I just recently had exhaust work done and walked under the truck and noticed play everything was there before it went in for a oil change I don't know that this is safe for it not to be bolded in the front I will be bringing a 2018 Camry in for service on Monday for oil change and brake service I hope that service goes better than this one More
by freddycoleman
February 08, 2026
Dealership is good enough. Mr. Kevin makes the difference. He is one of a kind. Mr. Kevin makes the difference. He is one of a kind. More
by SNIPESSIDNEYB
Other Employees Tagged: Jacinda Beaudoin, Jarred Anderson, Kevin Biddle
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