Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 127

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
1,297 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

4.8

1,297 Reviews

Write a Review

1297 Reviews of Caitlin Landis

November 07, 2018

Dealership Rating
Employee Rating

best service I own many cars such as Mercedes, BMW, and Lexus, Honda, Toyota including Mazda but Mazda's service is one of the best. Mazda may not sell its cars ma More

by NEVERENDINGSTORY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Nov 07, 2018

North Penn Mazda responded

Thank you so much for taking the time to share your wonderful experience with us. We appreciate your business and look forward to your next visit with us!

November 06, 2018

Dealership Rating
Employee Rating

grease and oil , 6months service Catie, the girl at the front, desk was very helpful in explaining the some issues I had about my car. She was easy to deal with and took the time to e More

by MFIGULI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team. We will see you at your next service visit!-Amanda Young

November 01, 2018

Dealership Rating
Employee Rating

Mazda Miata - Service All personnel were courteous and professional. In for inspection and oil change, but found two other issues which were discussed, quoted and after my More

by JIM.WATERS4711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

Thank you for sharing your experience with us! We look forward to seeing you and your Mazda's at their next service appointments. -Amanda Young

November 01, 2018

Dealership Rating
Employee Rating

Good Service & Communication I am normally very satisfied with the service I receive at NP Mazda. This visit they forgot to reset the service reminder that pops up every time you More

by LBOCKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

Laura, I am glad that Catie got everything figured out for you quickly and I do apologize for that missed step. We thank you for taking the time to share your experience here with us! -Amanda Young

October 31, 2018

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Employee Rating

Easy. Painless. started with a warm greeting. followed by people that knew why i was there. asked if i had any other needs or questions. told me approximately when it More

by LLASEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

Thank you for sharing your experience with us. It sounds like everything fell into place during your visit and I am glad to hear that! -Amanda Young

October 31, 2018

Dealership Rating
Employee Rating

Longer than usual wait but good service Time waiting for vehicle to be completed was a little longer than usual. About 2 hrs and usually it’s no longer than an hour for an oil change and ins More

by ZACHMARTIN875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

I do apologize that you feel you waited longer than usual at your recent service visit. The inspection and an oil change typically takes about 2-2.5hrs. We do thank you for taking the time to share your experience with us and we hope to see you at your next visit!-Amanda Young

October 26, 2018

Dealership Rating
Employee Rating

excellent and professional Caitlin was friendly and understood what my service needs were. Chris the tech did an excellent job on getting me back on the road a.. The both of th More

by W.J.MCKINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich

Nov 06, 2018

North Penn Mazda responded

We appreciate you taking the time to share your experience with us Bill! You know we take care of "Baby" just like you do and we look forward to your annual visit every year. Thank you again-Amanda Young

October 25, 2018

Dealership Rating
Employee Rating

Efficient From checking in, to video of my vehicle, and prompt courteous service it's a pleasure to have my car serviced here. Everyone is professional and take More

by REDWOOD87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. Thank you-Amanda Young

October 25, 2018

Dealership Rating
Employee Rating

Always friendly and customer focused Friendly, always very customer oriented. From sales to service, always keep the customer as number one, No pressure, and that's why I have purchased More

by harris.trevorj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich, Amanda Young

Oct 25, 2018

North Penn Mazda responded

Thanks for being a loyal North Penn customer! - Kyle Neith

October 24, 2018

Dealership Rating
Employee Rating

Excellence!! Everything happened just right!! Service, price, time, experience, convenience!! I will continue to use North Penn Mazda for my service needs!! Thanks More

by DIANEMCGINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Sheehan

Nov 06, 2018

North Penn Mazda responded

Thank you for the review! We appreciate you sharing your experience with us and look forward to seeing you at your next visit!-Amanda Young

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