Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 127

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,361 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.9

1,361 Reviews

Write a Review

1361 Reviews of Caitlin Landis

June 28, 2019

Dealership Rating
Employee Rating

Mazda Service Very quick and efficient also they clean your vehicle or give you a car wash voucher. The coffee and snacks are also a nice addition More

by JOHN.BARANICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019

North Penn Mazda responded

Thank you for the positive review Mr. Baranich! We appreciate you taking the time to share your experience with us and look forward to your next service.

June 26, 2019

Dealership Rating
Employee Rating

Thank You Very helpful and professional. I needed service quickly and Kaitlin was very helpful in working us into their busy schedule. Work was done on time More

by Chris 9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to seeing you at your next service visit.

June 25, 2019

Dealership Rating
Employee Rating

Very quick and courteous I've been going to north Penn for 13 years and their service has always been prompt and quick. Their shuttle drivers are great too. More

by LGRINB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2019

North Penn Mazda responded

Thank you Lee for your feedback. We appreciate you taking the time to share your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you over the last 13 years! We look forward to seeing you at your next visit.

June 24, 2019

Dealership Rating
Employee Rating

Service is great Always so helpful and quick to take care of my needs. Couldn't ask for better service from the team at North Penn Mazda. All my concerns were addresse More

by BMSEARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2019

North Penn Mazda responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda for all of your service needs. We look forward to seeing you at your next visit!

June 21, 2019

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Employee Rating

Great experience! North Penn Mazda is not around the corner from my house but I will gladly drive the distance to have work done there. The people are helpful and frien More

by REBECCA.BARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everyone in the service and collision center!

Jun 26, 2019

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Catie. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to seeing you at your next visit.

June 18, 2019

Dealership Rating

Love my CX5 Great sales team, great service. Which gives you a great product. What more could you ask for. Try out their selections of cars you'll fall in love wi More

by HOUSEOFTHELORDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Amanda Miller , Brent Freid, Kyle Neith

Jun 26, 2019

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the sales and service teams. We will be sharing your feedback amongst our team. Enjoy your new CX5 and please come visit us again soon!

June 10, 2019

Dealership Rating
Employee Rating

Recall service I took my vehicle in for a recall. The service was completed quickly. I was met at the desk by name. The dealer showroom and waiting room was clean More

by GF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2019

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team. We look forard to seeing you at your next visit.

June 10, 2019

Dealership Rating
Employee Rating

Fast, convenient, friendly staff, and a car wash!! I have been twice to North Penn Mazda Service Center now and was very pleased both times. The waiting area was pleasant and comfortable. The time sp More

by cat1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Jun 19, 2019

North Penn Mazda responded

Hearing that you had a positive experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda for your service needs. We look forward to serving you for many years to come!

June 05, 2019

Dealership Rating
Employee Rating

Complimentary oil change Caitlin was awesome. Very cordial and accommodating. Only problem was that my oil change service due notification still on. Need to let me know how to More

by PENNYE_ALBERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 07, 2019

North Penn Mazda responded

Thank you Pennye. I apologize that the service reminder system was not reset and it is something you can do yourself. When you get a chance, give Catie a call and she can walk you through the process. I am glad to hear that you had such a good experience with Catie otherwise! We are very lucky to have her as part of the team here.

June 05, 2019

Dealership Rating
Employee Rating

Car inspection, emissions testing, oil change Service staff was friendly and answered questions that I had. During the time my car was in the shop, they kept me informed about the progress on my More

by HERRICKPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2019

North Penn Mazda responded

Thank you for sharing your experience with us! We appreciate the feedback and look forward to seeing you at your next visit!

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