Amanda Miller

North Penn Mazda responded

sms5973, I am very sorry to hear about your experience. I understand how concerning it must have been to discover that your headlights were not functioning properly, especially while driving at night. Your safety should always be our top priority. I sincerely apologize for the incorrect part being installed and for the inconvenience and concern this caused. I appreciate you bringing this to our attention, and we will be reviewing how this happened with our team to help prevent this from happening again. I would appreciate the opportunity to speak with you directly and address your concerns. Please contact me at your convenience so we can work toward making this right. Amanda Miller North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160

North Penn Mazda responded

REDS1112, thank you for the great review! We’re happy to hear everyone was friendly and helpful throughout your experience. We’ll be sure to pass along your kind words to Amanda and the rest of our sales and service teams. We truly appreciate your support and look forward to seeing you again!

North Penn Mazda responded

Thank you, DIDOMENICONJ! We really appreciate the kind words about North Penn Mazda. Our team takes pride in going the extra mile to make sure every customer has a great experience. Thank you for your support, and we look forward to seeing you again!

North Penn Mazda responded

Thank you so much, Craig! We’re thrilled you had such a great experience with us. Amanda truly is a star—we’ll start looking for a tree! We’ll be sure to let Jorge know he’s officially earned “dreamboat” status. We appreciate your kind words and look forward to seeing you again!

North Penn Mazda responded

Thank you for your wonderful review! We're thrilled to hear that Jacob provided such a great experience and helped you find the right vehicle at a price that worked for you. We'll be sure to pass along your kind words to him. Congratulations on your new car, and thank you for recommending Jacob and our dealership. We appreciate your business and look forward to serving you again in the future!

North Penn Mazda responded

Thank you for your kind words, Sandy! We're so glad to hear that Caitlin provided you with such attentive service. We understand that concerns about your vehicle can be stressful, and we're happy she was able to keep you informed and respond promptly to your messages throughout the process. We'll be sure to share your feedback with Caitlin. Thank you for choosing us, and we look forward to assisting you again in the future!

North Penn Mazda responded

Thank you for the kind words! We're thrilled to hear you had another wonderful service experience with us. It's great to know our shuttle service helped make your visit more convenient. Amanda will be especially pleased to hear your recognition of her professionalism and courteous service. We truly appreciate your trust in our team and look forward to serving you again in the future! 🚗😊

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear Caitlin provided awesome service and kept communication clear throughout your experience. We truly appreciate your support and look forward to helping you again at North Penn Mazda for both Sales and Service!

North Penn Mazda responded

Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to recognize so many members of our team. It’s wonderful to hear that Caitlin continues to provide the friendly, efficient, and professional service you’ve come to expect, and that the shuttle team — Nick, Tom, and Steve — helped make your visit comfortable and stress-free. We’re also glad Justin’s service video was helpful and that you enjoyed getting your vehicle back clean and ready to go. Team members like Will, Amanda, and our cashier work hard to make every guest feel welcomed, respected, and appreciated, so your kind words mean a great deal to all of us. Thank you again for your continued trust and loyalty. We’re always happy to see you and look forward to your next visit!

North Penn Mazda responded

Hi Edward, Thank you for taking the time to share your experience! We’re glad to hear our team at North Penn Mazda took great care of you and made sure you were completely satisfied. That’s exactly the level of service we strive for every customer. We appreciate your support and look forward to seeing you again in the future!