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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 11

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
744 Reviews
4.5

744 Reviews

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744 Reviews of Cale Wood

November 15, 2025

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Employee Rating

Awesome they where great right on time and the mechanic they sent was vary professional More

by gbockmann15
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Recommend Dealer
Yes
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Nov 15, 2025

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 15, 2025

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Employee Rating

Had my Mach-E GT in for service and worked with Brad. He was incredibly knowledgeable, professional, and ensured everything was handled perfectly More

by trigains
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Recommend Dealer
Yes

Other Employees Tagged: Brad

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Nov 15, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 13, 2025

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This is the second vehicle with transmission issues that this service team has not been able to figure out. It literally feels like my motor is going to fall out do the bottom of my 2023 expedition and all More

by insolutionallison
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Johnny

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Nov 17, 2025

Elk Grove Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Nov 17, 2025

Elk Grove Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 12, 2025

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Employee Rating

My car was in poor condition. Made an appointment. Brad was my go to person. He was very helpful. More

by Baby girl
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Recommend Dealer
Yes
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Nov 12, 2025

Elk Grove Ford responded

Thank you! Brad, Cale, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 10, 2025

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This was the fastest and easiest car purchase ever. Sal was great, signing was also fast and easy. I will highly recommend Elk Grove Ford to everyone. More

by KENT1539
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Recommend Dealer
Yes

Other Employees Tagged: Sal

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Nov 10, 2025

Elk Grove Ford responded

Thank you so much for choosing Elk Grove Ford! Please let us know if we can be of any more assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 09, 2025

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Brad the Assistant Service Manager was very accommodating. The dealership also provided shuttle service which was a great service. More

by christian espiritu
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Recommend Dealer
Yes
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Nov 09, 2025

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 09, 2025

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Employee Rating

Just wanted to say thanks again for another awesome experience @ the Elk Grove Ford. Rachel, David, John are amazing people. Also wanted to thank Trevor in Finance and Russ in the Parts Department. Ha More

by qmars.10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel, David, John, Trevor and Russ.

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Nov 09, 2025

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 06, 2025

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Always excellent service in all areas. Friendly, informative, keeps clients up to date when service is being completed More

by DANCEDIVAONLINE
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Recommend Dealer
Yes
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Nov 06, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 04, 2025

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Responsive service. Lizzy was also professional and updated me throughout the whole process. Overall very smooth experience More

by trigaink
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Recommend Dealer
Yes
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Nov 04, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 04, 2025

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Employee Rating

Quick and easy check in and check out. Friendly and helpful personal. Thank you for making it easy. More

by joaquin_alonso
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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