Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 15

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
745 Reviews
4.5

745 Reviews

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745 Reviews of Cale Wood

September 25, 2025

Dealership Rating
Employee Rating

Easy to schedule very helpful only takes 1 hours wait to finish the service won’t hesitate to recommend to a friend More

by none25
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2025

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 22, 2025

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Friendly staff & help full love t I was comfortable love the leather couches as I waited from my Ford Bronco 2024 that i 55,000 runners purchased off the lap with only 10 miles and I love my black diamond More

by Ricci.de.cuir
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Recommend Dealer
Yes
Sep 22, 2025

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 17, 2025

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Mike remembers and that’s a lot to say about customer service. He was considerate More

by TLEE32
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Recommend Dealer
Yes

Other Employees Tagged: bryan clark

Sep 17, 2025

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 16, 2025

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Great service, very friendly staff, kept me informed throughout the process, delivered the car on time More

by imran_moin
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 14, 2025

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You guys are the best! David Mattaand your financing paperwork efficiency make its so easy More

by MichaelPalmer.jrpcc
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Matta

Sep 14, 2025

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 12, 2025

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Employee Rating

Ford is amazing and we Love every time we need something they always Help us alot thanks very Much for your hard work we highly recomend them 100% More

by SALYMUSIC
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Recommend Dealer
Yes
Sep 12, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 12, 2025

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Employee Rating

Jason Paul was excellent to work with. Good deal on my truck. Thank you very much. More

by TELEPHONEMAN
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Paul

Sep 12, 2025

Elk Grove Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 07, 2025

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Employee Rating

I came in for a simple fix mechanic was not able to perform the service had to go to neighboring dealership More

by kurtkramer71
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Recommend Dealer
No
Sep 11, 2025

Elk Grove Ford responded

Hello Kurt: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Sep 11, 2025

Elk Grove Ford responded

Hello Kurt: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 06, 2025

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Good quality services , the mechanic that was sent out was quick efficient and precise. Great job More

by DRAPERVILLE
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Recommend Dealer
Yes
Sep 06, 2025

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 05, 2025

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The service advisor that helped me was awesome. Very informative and direct. I showed up 20 min early to my appointment and he was able to get my truck in line earlier than planned. My complaint wo More

by KellenOBrine
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Recommend Dealer
Yes
Sep 06, 2025

Elk Grove Ford responded

Kellen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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