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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 16

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
745 Reviews
4.5

745 Reviews

Write a Review

745 Reviews of Cale Wood

September 04, 2025

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Employee Rating

One of your salesman helped us with our connection with our new phones. He gave us his time even without talking about a new car. More

by Eusebiasman
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Service Communication
Recommend Dealer
Yes
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Sep 04, 2025

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 29, 2025

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He got me a great deal on my Ford Escape thank you Steve great job. More

by Lisa Scott
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Workmanship
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Recommend Dealer
Yes
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Aug 29, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 29, 2025

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The dealer we met there was Clay, he was super friendly never pushy and very informative about the car I was interested in. He answered all our questions and stayed after closing to make sure we were fully More

by MA.DURAN99
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier and I forgot the managers name

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Aug 29, 2025

Elk Grove Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 26, 2025

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Mike and his Manager were amazing after I initially wasn't happy with my service. They made it right and my cars doing great! More

by Shavaun
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike McKnight

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Aug 26, 2025

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 25, 2025

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Employee Rating

Stephen was very knowledgeable and helpful. He took his time helping us to understand our new vehicle. More

by CHRISTINAJAQUES
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Recommend Dealer
Yes

Other Employees Tagged: Stephen

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Aug 25, 2025

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 23, 2025

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My car has only 52000 miles on it and I had 3 major problems and you wanted $6000 to fix it. I will never be back or buy a Ford again. More

by FLAUSTIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Aug 26, 2025

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Aug 27, 2025

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 22, 2025

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I can always count on Elk Grove Ford providing exceptional and quality services. I had the works done on my vehicle and it was completed in the time as promised. More

by hrstanley21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 22, 2025

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Andrew was AMAZING! By far the best experience I’ve ever had at a dealership. He was knowledgable, professional and he made sure that everything was taken care of. I did More

by SECONDBORN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andrew

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Aug 22, 2025

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2025

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Excellent customer service and good communication throughout the time my vehicle was in their center. More

by Windlover82
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Recommend Dealer
Yes

Other Employees Tagged: Mike

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Aug 21, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 19, 2025

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Employee Rating

Always does a. perfect job ony truck..they know exactly what they are doing...I always take truck for service work More

by REDDYVINAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2025

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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