Check out Cale Wood's reviews on DealerRater

February 14, 2026

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Employee Rating

They picked up the car , and delivered it. James called to tell me of a possible problem that needs to be looked into. James called to tell me of a possible problem that needs to be looked into. More

by BLSRJS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: James

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Feb 16, 2026 -

Elk Grove Ford responded

We are very happy to hear that James and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 13, 2026

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Dana was helpful but quicklane replaced the oil with higher viscosity which made the engine not properly operate. I took the truck to a diff service to have the oil replaced. higher viscosity which made the engine not properly operate. I took the truck to a diff service to have the oil replaced. More

by DAVIDBAAS

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Dana, quicklane

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Feb 16, 2026 -

Elk Grove Ford responded

Thank you for your review, David. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Feb 16, 2026 -

Elk Grove Ford responded

Thank you for your review, David. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 12, 2026

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Dana was great to work with, diagnosed the issue & had it done quick, very happy with the results done quick, very happy with the results More

by kruzicka5

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Dana

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Feb 12, 2026 -

Elk Grove Ford responded

It’s great to hear our team diagnosed the issue quickly and that you’re happy with the results on your Ford. Thank you for sharing your feedback. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 11, 2026

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The ford dealership was great and the people were fantastic. I will always go back to this dealership. fantastic. I will always go back to this dealership. More

by Lexiebb67

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Brad

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Feb 11, 2026 -

Elk Grove Ford responded

Thank you for trusting us with your Ford F-150 service. Cale and the team are delighted you found the experience fantastic. We look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 11, 2026

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went in recall & was not complete? due to no parts, should've called me before i brought in due to no parts, should've called me before i brought in More

by jyac1999

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Feb 12, 2026 -

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 10, 2026

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Top notch service, they explained everything perfectly. My wait time was short for my service very professional. I drive 60 miles to come and have my car serviced here because of the top not Service I rece My wait time was short for my service very professional. I drive 60 miles to come and have my car serviced here because of the top not Service I receive. More

by aaronpresher

Verified Customer

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Recommend Dealer

Yes

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Feb 10, 2026 -

Elk Grove Ford responded

Thank you for noting the efficiency and clarity of our service, especially on your Ford. We’re honored you travel 60 miles because of the professionalism and quick turnaround. Cale and the service team appreciate your loyalty and look forward to your next visit.

February 09, 2026

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They were able to get us what we wanted for the price we asked for. asked for. More

by J & E VAITH

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Recommend Dealer

Yes

Other Employees Tagged: Mike Bhatia

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Feb 09, 2026 -

Elk Grove Ford responded

We’re glad Cale could secure the Ford Bronco at the price you requested. Thank you for your five-star review and enjoy your new Bronco!

February 09, 2026

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They worked with me as much as anyone could, great service!! I would buy another truck from them anytime service!! I would buy another truck from them anytime More

by justin_ratto

Verified Customer

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Recommend Dealer

Yes

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Feb 09, 2026 -

Elk Grove Ford responded

Thank you for trusting us with your Ford F-250 service. Cale and our team are glad we could accommodate your needs and we look forward to assisting you with another truck in the future.

January 31, 2026

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Great customer service from when we walked in the door. Great service everything was done. Great service everything was done. More

by VALMEADE8

Verified Customer

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Recommend Dealer

Yes

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Jan 31, 2026 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

January 30, 2026

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absolutely the best service when it comes to Ford dealerships. Best in class and makes you feel like you’re family. dealerships. Best in class and makes you feel like you’re family. More

by Vidalcarlinfitness

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Michael from the service department

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Jan 30, 2026 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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Elk Grove Ford

744 Reviews of Cale Wood