Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Cale Wood

Overview Reviews (774)

Contact Me

View All Employees

< View All Employees

Cale Wood

Cale Wood | Page 5

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

Contact Me

4.5

774 Reviews

Overview Reviews (774)

4.5

774 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Cale Wood

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

774 Reviews of Cale Wood

April 09, 2026

Dealership Rating

Employee Rating

Just a big thank you to Brad in the service department. He was truly a professional thank you Ford for the $10 oil change. That was a nice change in today’s world. He was truly a professional thank you Ford for the $10 oil change. That was a nice change in today’s world. More

by RSHARPSTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 09, 2026 -

Elk Grove Ford responded

We appreciate you recognizing our service department and the value of the $10 oil change for your Ford. Cale and the team will be delighted by your feedback and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 08, 2026

Dealership Rating

Employee Rating

Nice clean the people are very generous not a lot time to wait I like taking my car there to wait I like taking my car there More

by DEBRACLE47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 08, 2026 -

Elk Grove Ford responded

Thank you for sharing your experience. We’re thrilled you found our service area clean and our team generous with minimal wait while working on your Lincoln. We appreciate your loyalty and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 08, 2026

Dealership Rating

Employee Rating

Chairs in waiting room need replacing. It like your customers comfort doesn't matter much It like your customers comfort doesn't matter much More

by CHARLEST707

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 09, 2026 -

Elk Grove Ford responded

Charles, Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 03, 2026

Dealership Rating

Employee Rating

All was great thanks for the great service the sales dept rocks and always goes beyond rocks and always goes beyond More

by AnthonyFarris0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 05, 2026 -

Elk Grove Ford responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 02, 2026

Dealership Rating

Employee Rating

Two days ago bought my explorer platinum from here. Demetrius walls was awesome with helping me as was the manager Tony also yesterday the manager I forgot his name helped me get my cargo mat which was Demetrius walls was awesome with helping me as was the manager Tony also yesterday the manager I forgot his name helped me get my cargo mat which was missing with my suv … along with the parts person… I’ll just say all the people I was involved with were kind and very helpful More

by BIERDEMAN

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Apr 02, 2026 -

Elk Grove Ford responded

Thank you for choosing your Ford Explorer Platinum and for sharing how Cale and our parts specialist quickly resolved the missing cargo mat. It’s wonderful to hear the entire staff was kind and helpful during your visit. Enjoy every moment behind the wheel of your new Explorer. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 29, 2026

Dealership Rating

Employee Rating

Chris gave his best to help us and also the manager Kale . Thank you guys for helping us to get our new explorer. . Thank you guys for helping us to get our new explorer. More

by JYBAUTISTA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris.is very helpful too he keep sending us message .i would say he is a good salesman.

Mar 29, 2026 -

Elk Grove Ford responded

We’re glad Cale was able to assist you in getting your new Ford Explorer. Congratulations on the purchase. Thank you for the five-star rating. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 27, 2026

Dealership Rating

Employee Rating

Work was done in a timely manner. Check in process was very good. Waiting room was good, with a tv and coffee. Also there’s a Starbucks right across the street which is nice. Check in process was very good. Waiting room was good, with a tv and coffee. Also there’s a Starbucks right across the street which is nice. More

by djohnpow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 28, 2026 -

Elk Grove Ford responded

It’s great to hear the Ford Escape service was completed on time. We’re glad the check-in process and waiting area with a TV and coffee provided a comfortable visit. We also appreciate you noting the convenience of the Starbucks across the street. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 27, 2026

Dealership Rating

Employee Rating

Adrian was so friendly! He has patience with my questions as well as professional. He quickly provide me with a ride home and my car delivery after the service. He has patience with my questions as well as professional. He quickly provide me with a ride home and my car delivery after the service. More

by GB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 27, 2026 -

Elk Grove Ford responded

Thank you for your five-star review. We’re pleased to hear our team offered friendly, patient assistance, arranged a ride home, and delivered your Ford Maverick promptly. Cale thanks you for sharing your experience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 23, 2026

Dealership Rating

Employee Rating

Purchased vehicle before great team. Would definitely recommend the dealer to friends and family members. Would definitely recommend the dealer to friends and family members. More

by E.PUCKETT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Mar 23, 2026 -

Elk Grove Ford responded

Thank you for trusting our team with the purchase of your new Ford and for recommending us to friends and family. We’re glad to hear you had a great experience. We look forward to helping you again in the future. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

March 19, 2026

Dealership Rating

Employee Rating

So upset with the incident that followed me after my terrible oil change and how the quick lane handled the incident not offering me any compensation after my oil change ordeal terrible oil change and how the quick lane handled the incident not offering me any compensation after my oil change ordeal More

by ROSE_MOSQUEDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Mar 23, 2026 -

Elk Grove Ford responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Rose. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com