Cale Wood | Page 69

Service adviser was nice and took care of the car under warranty . Would highly recommend him warranty . Would highly recommend him More

by Popabd4Pitbull12 Verified Customer Verified Customer

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I brought my vehicle in because of a recall called the dealership made an appointment arrived vehicle off got a shuttle ride home driver was awesome the employees at the dealership were professional kind dealership made an appointment arrived vehicle off got a shuttle ride home driver was awesome the employees at the dealership were professional kind and courteous More

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Great service when there. Made online appointment and was suppose to get a call the next day. Never happened! Made online appointment and was suppose to get a call the next day. Never happened! More

by Kwall53 Verified Customer Verified Customer

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I brought my car in for a routine check up. Service was professional and quick with no issues. Service was professional and quick with no issues. More

by BJOSAS21 Verified Customer Verified Customer

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I scheduled my appointment online and got email updates. I was updated several times. When I went to the service center, they told me I went to the wrong place. Nowhere in the emails did it say specifically I was updated several times. When I went to the service center, they told me I went to the wrong place. Nowhere in the emails did it say specifically where to go. Luckily they were able to complete my repair at that service center. More

by Richevans1 Verified Customer Verified Customer

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Great communication, great service. Made purchasing a vehicle hassle free. Very fair, would definitely work with them again. Made purchasing a vehicle hassle free. Very fair, would definitely work with them again. More

by ASLOAN2 Verified Customer Verified Customer

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Our 2022 Ford Escape Hybrid has spent a good deal of it’s young life at the Service Center. The first year we had continuous air conditioning problems but they eventually corrected it after several visits. I young life at the Service Center. The first year we had continuous air conditioning problems but they eventually corrected it after several visits. I was not happy that a free rental car was not made available given the length of time they had our car. It is now on its third recall and we are still waiting for one to get fixed. I just took it in for the Quick Lane oil change and that was done quickly and efficiently. More

by D.FARLEY Verified Customer Verified Customer

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Great dealership, I’ve bought several vehicles from Elk Grove Ford and have all of them serviced here as well. Grove Ford and have all of them serviced here as well. More

by KNOCKOUTGLASS Verified Customer Verified Customer

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Very friendly and the waiting area is comfy easy location happy with the work. Thanks happy with the work. Thanks More

by CALL2MORROW Verified Customer Verified Customer

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Consultant Mike was excellent. He was attentive, knowledgable and was able to get my problem resolved expeditiously. I attempted to do some work but waiting area was near receptio He was attentive, knowledgable and was able to get my problem resolved expeditiously. I attempted to do some work but waiting area was near reception area and was noisy. I had to listen to employee conversations and the receptionist phone calls. Not a place to concentrate. More

by golfbum19 Verified Customer Verified Customer

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